Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

October 10, 2019

great app that helped me get a better insight into how my costumers move around my webshop. helped me a lot

Secret Crush Fashion
Netherlands
5 months using the app
September 1, 2019

So far so good. Would like it if we could make a custom campaign where we could see what actually got them to the site.

ELEVEN ELEVEN ATHLETICS
United States
5 months using the app
October 3, 2019

Its fun to see what the user has been doing. This app replays it fully. Much easier to understand user behaviour compared to reading analytics. One problem I noticed was how my newsletter popup prevented some users from progressing. I wouldn't have figured it out that easily without this app.

Muslim Spirit
Canada
5 months using the app
July 3, 2021

Great support from Waqas. Seems to work fine with Gempages unlike Luckyorange. Looking forward to future features.

Basingstoke Wellness
United Kingdom
5 months using the app
CartKit replied July 4, 2021

Thank you for the review, we hope this app helps in bringing a lot of sales for your store, let us know if you ever need assistance :)

-Waqas.

April 24, 2020

it is very useful! have a fast speed! friendly interface, very easy. helpful, I like it so much! GOOD!!

GLife store
Macao SAR
5 months using the app
July 15, 2020

This app really help to see what customers do in store. Its help to follow all moves. Perfect app because he is for free.

Elajur
Lithuania
5 months using the app
Edited December 29, 2020

i really like this app. it provides a heat map and recording of your customers actions for free. helps me figure out what customers are doing on my site

Fitness Equipment Now
United States
5 months using the app
November 21, 2019

I use the app every day! Great work
Nothing more to say but need 100 characters to submit the revie

dog-bracelet.com
Germany
5 months using the app
October 11, 2019

I really love this app! It's super easy to use and fantastic insight on your own website. Thank you Better Replay!

waresup
China
5 months using the app
March 7, 2022

Very useful tool. I wanted to see how customers interacted within their session. It as easy to install and started to work immedietly. If I was doing a bigger analysis I would keep the paid plan.

MARCH
United States
5 months using the app