Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

March 7, 2022

Very useful tool. I wanted to see how customers interacted within their session. It as easy to install and started to work immedietly. If I was doing a bigger analysis I would keep the paid plan.

MARCH
United States
5 months using the app
April 20, 2020

Thank you. Will test a few things and review back again! Still at the early stage of using it. Looking forward

Aroma Spin
Malaysia
5 months using the app
July 12, 2020

Awesome app it really helps you understand what the consumers are doing. I total would recommend this site if you want to solve any consumers problems.

Lavish Mobb Boutique
United States
5 months using the app
June 10, 2020

Great App, highly recommend using, now i can see where the drop off point is for my customers and make improvements!

Boba Buddies
Australia
5 months using the app
June 28, 2020

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Psyche Makeup
China
5 months using the app
October 16, 2019

Excellent Application

360Electro
Saudi Arabia
5 months using the app
Edited September 13, 2019

I used this app to help me get an idea of where customers are going on my website, where they are clicking, and where I need to add CTA buttons or remove some content. I enjoyed how easy it was to install! I love that it shows me a video screen shot too. So Cool!

MuscleMassage™
United States
5 months using the app
Edited May 2, 2020

this app is working very well and helps to understand what customers are looking for on your website! :)

TheOutdoor-Warrior
France
5 months using the app
June 8, 2021

Great app that give lot of useful insights for understanding the potential customers behavior. Recommended to all stores owner

Simply Good Mood
Malaysia
5 months using the app
March 3, 2020

Very useful to check the behaviour of customers on my website. It helped me detect some errors and correct them.

Souk-Islam
France
5 months using the app