Reviews (2,722)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

December 23, 2020

Nice. Allows me to see who is doing what and be able to find out what products my customers like the most.

GlossiiGalore Cosmetics
United States
5 months using the app
September 9, 2020

I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app. I love the app.

Alan
Netherlands
5 months using the app
October 16, 2024

Great app and very useful. Live chat was very helpful too! Recomended.

Backyard Discovery UK
United Kingdom
July 10, 2020

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Elegance 101
United States
5 months using the app
August 8, 2021

It is a very helpful app and their customer service is very responsive and generous they refunded my subscription because I forget to change the app to a free plan.

Productivity Workspace
Czechia
5 months using the app
July 12, 2019

really good app, it's hot us a lot we already recommand our friends to use it.thank you very much.

TEENRA Shopper
China
5 months using the app
November 13, 2019

very good app,let me know how to promote my product

I-CryptoShopper
United States
5 months using the app
April 17, 2020

Just started with this today, but really interesting data - hope will help develop our site, Thanks guys

Play and Play Toys
United Kingdom
5 months using the app
January 19, 2020

It's a great app to view customer session to know how customer using the site, and it's totally FREE !! Need to have for your store

HeliDirect
United States
5 months using the app
November 3, 2019

Absolutely helped me figure out what product most my viewers were looking for so I could narrow down on a niche

Bright Bars
Canada
5 months using the app