Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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UPDATE 2: They refunded my money and granted 90 days of a free Trial. They made it right.
Free version is behind a paywall. Does not feel secure, like I'm getting scammed to put in information. Why do I have to sign up for your paid version to access the free version, sketchy. One star for this. UPDATE: Look at what they said below. Now i did just that, still am on the free version and didnt go past their 7 day free trial for the growth package, did it a day before the countdown mentioned. Still charged my account for the paid version even though i did exactly as this rep said. I want my money back and dont use this service. SCAMMERS U
Hi there, we offer a 7 day free trial of the growth plan. If you switch to the free plan at any point within those 7 days, you will not be billed. We display an alert on top letting you know how many days are left in your trial. We'll reach out to you shortly to discuss options!
Excellent insights, very useful to see the customer navigation great work by Thank you, I recommended to everyone
**Updated: The support team replied really fast and being very supportive. Thanks!
so far so good! Now I can see how long my potential customers stay on my website and where to improve my website!
It's a great app. Only used the free features so far and seeing how people interact with the site is insightful.
I didn't know technology like this existed... Truly mind blowing. In a matter of minutes I was getting dozens of recordings of my traffic and their locations!
useful for customer behavior analysis. if you have pixel installed. that would be a good way to go gff
So far so good. But have not really had a chance to review yet. Just installed yesterday. Installation was easy and seems to be working so far. Based on 1 half day of use it would be nice if this app provided helpful analysis tools but the recording seem to be working well right now.
amazing app man it saved my life dhfjsdhjdkshfjsfdfjsdhjfhsdjfhjsdhfjsdhjfshdjfhjsdhfkshdkfhskdhfjsdhfkjsdhfjk
App works. Just installed it and it started recording right away. I can't believe this app is free. With so many apps charging even the ones that aren't as useful I'm grateful to have a free app to help me improve my store. Currently I'm getting traffic but no sales. hopefully this will help me figure things out.
I needed to come back after my first full day of using this app and I must say WOA!!! What a difference and an eye opener this was for me. This is by far the most useful app I have installed because it helps me to improve on the hours and hours of time I've spent slaving over my store and wondering why I wasn't getting any sales. There was no analytics that could help me figure this out. Immediately after making a few tweaks to what I saw in replay I began getting ad to carts. No sale yet, but today is just day one. Thank you developer for making this app! I CAN'T BELIEVE ITS FREE!!!
Best to know how your visitors and customers behave while visiting your website. So you can develop your strategies