Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

Edited June 20, 2020

this is just awesome, very helpful to understand the customers, thank you for this application......

DIGITALPLANET
Morocco
4 months using the app
Edited June 2, 2020

It is a good app and it is also free. This will help me to improve my store by reviewing the actions of my website visitors. Watching a video clip like a CCTV in your home. It will be very helpful for my conversion and managing my store well. I hope it will remains free and continue to have additional options for better use. I just installed this application today recommended in the shopify app store. I will do a review again after using it for a while. I am looking forward to have a better result using this application. Thank you to the developer of this amazing app!

Care Pooling
Philippines
4 months using the app
November 7, 2019

This app is great, records every movement on your live website. You can easily see what the site visitors do after landing on your site, which button they click and at what point they leave your site. It helps in understanding the behavior flow of the visitors and in improving the content and design of your website.

ShopCarate
India
4 months using the app
November 21, 2019

Fantastic app. Crucial tool to grow your site by understanding where in your site potential customers are bouncing for any reason.

TuscanyLeathers
United States
4 months using the app
June 11, 2020

Nice app! I use it for the first time and I'm surprise how easy is everything! I really like it! ...

Artdemic Company Ltd.
Bulgaria
4 months using the app
October 15, 2019

Amazing AmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazingAmazing

Your CBD Store
United States
4 months using the app
June 18, 2021

Really great app. Well worth the download. The extra information that you can receive from watching someone on your website in amazing. Super happy with this app. Would highly recommend.

Hillside Hampers
Australia
4 months using the app
Edited March 9, 2020

What an exciting app. Hoping it'll help me really see what problems customers may be having while navigating store. By far the most helpful in helping me improve my sight

Meek and Mod Dresses
United States
4 months using the app
November 28, 2019

Nice app, i like it, it provides you with your visitors interactions when you need to know what is better in your store and what is missing.

globalinnovation
Morocco
4 months using the app
Edited November 5, 2019

Awesome app! Since it's Free it gets way more love from me! Kudos to the developers behind this app! Great Work!

GoDoggyjp
Japan
4 months using the app