Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

April 18, 2020

this app help me to see all data in the website , great app!!!!!!!! loved............................

RealDreamWigs
Portugal
4 months using the app
April 26, 2020

Great App - It really help to understand what my users are doing on my shop and find problematic user flows

HomeBodyBuild
Israel
4 months using the app
Edited August 31, 2019

I just installed this app and tested the functionality. Wow! its amazingly cool:)
I highly recommend this app. I hope it is free as many of us upcoming stores need this app.

Jake 'n' Jasp
United States
4 months using the app
January 3, 2020

Rally good app to check all activities performed by customer. It helps a lot to identify the problem and we can improve our website and products

Onlyapparels.com
India
4 months using the app
Edited March 31, 2019

Minosoo
Algeria
4 months using the app
CartKit replied March 24, 2019

We had some downtime which was resolved! Sorry about that :)

November 28, 2020

Great app. Definitely a necessity for those who want to know a bit more about their customer's experience. Seeing what the customer does on the site is an easy way to see hangups, things of interest and exit points.

corvadowatches
Canada
4 months using the app
October 11, 2019

nice app to learn customer behaviour and make tweaks as necessary. this has given me solid insight..

Gravid.ca
Canada
4 months using the app
July 31, 2021

The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly

Anomable
Israel
4 months using the app
December 5, 2022

This app is very useful, and the customer support is the best, THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EasyLife
Morocco
4 months using the app
CartKit replied December 5, 2022

We're glad you like our app and customer support. We really appreciate you leaving a review on our app! You can reach out anytime if you need assistance :)

-Waqas.

August 8, 2019

Good product to see behaviour of leads. I would recommend for anyone as it ads great value considering the price.

Watchmen
Australia
4 months using the app