Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

March 7, 2020

Using this app to see where my customers go once they get to my page. Thank you for creating this platform to help us better understand what’s going on in the online store.

Narah Company
United States
6 months using the app
August 9, 2019

Now THIS is cool! Such a quick and easy way to see what my visitors are looking at and how long they're onsite. Well done!

JBP
United States
6 months using the app
December 20, 2020

Brilliantly easy. After 24 hours of collected data I could clearly see areas where customers experienced visual fatigue, items/tags being searched for and how to overall improve the time spent browsing. I'm very impressed and highly recommend adding to your website.

Mayflower Wallpaper
United States
6 months using the app
Edited December 28, 2019

Provides great insight, telling my the customer journey. This helps me to see how customers viewed my website and how I can improve to make the customer journey experience even better!

Suma Performance
United States
6 months using the app
Edited December 24, 2019

amazing! I love how you can view what your customer is viewing! It is very helpful to see how they see your website. I wish I had installed this sooner!

Udall International
United States
6 months using the app
December 15, 2020

Nice app. First replay that I watched showed me something that I can improve on my website. Looking forward for new features and auto suggestions based on people actions.

CesyFashion
Romania
6 months using the app
July 8, 2020

cool app gets the job done wish it would have a way to do the heat map on it though or show you patterns within all your replays without having to go through them yourself.

My Happy Frames
United States
6 months using the app
Edited November 17, 2019

I like it. You can actually see the process of the customer. It helps us to see where they get stuck. So far pretty good!

Peach&Co.
Brazil
6 months using the app
Edited January 19, 2020

Fantastic App! i dont know how Ive gone without it this long!
I hope they keep updating this, i would pay for this App im addited to it!
I can spy on customers and seee my products exactly how they are seeing them, i cant say enough about this under rated app!@

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dreamStudiodesigns
United States
6 months using the app
October 18, 2019

amazing app, its great to see where customers are showing interests, or potential problems they run into.

Gemstone Collectors US
United States
6 months using the app