Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

September 9, 2020

I use this app to track customer experience. This will help in improving my shop quality.
Very helpful and free.

Le Manoir Des Jeux
Morocco
4 months using the app
Edited November 1, 2019

Great app. I recommend. You can check your visitors behavior in this app. Also it is free for limited count.hkuguıb

UREGOR
Türkiye
4 months using the app
May 4, 2020

hi thank you for this app it help to boost my sales, love it so much this app i really enjoy using this app.

Dropp2cart-ph
Philippines
4 months using the app
June 29, 2020

Great app, I can know what people do in my store, which allows me to adjust my strategy, which is great

RiverFlower
China
4 months using the app
Edited September 17, 2019

Very nice free app, i will use it for now and let you guys know what i think about it. but for now lets play! I used orange but it exspensive

Budgetmusthaves
Netherlands
4 months using the app
September 19, 2020

still can't understand how this app is FREE, so simple to integrate and help so much in decision making for tweaks and improvements

Limami
United Kingdom
4 months using the app
June 4, 2019

Good App - I like it a lot need to put it into action first before I give a full review. Seems great and Free!

bambooo.com
United Kingdom
4 months using the app
September 17, 2019

This app is so awesome!! This gives you a better understanding of where your customers gets stock on your store and how you can improve it.

Novo Home Furnishings & Decor
United States
4 months using the app
September 29, 2020

seamless integration with my shopify page. definitely a game changer, Thank's to better replay we saw where we could improve our page.

Millennial Canine
United States
4 months using the app
June 6, 2020

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JAJKU
Denmark
4 months using the app