Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

July 26, 2020

TOP!! Deze app heeft elke webshop nodig op shopify. Je kunt vele malen beter je website managen en inrichten op conversie.

SuperdealXL
Netherlands
4 months using the app
June 24, 2020

I just have passed some minutes using it, but it feels good. I hope to see my customer journey to spy them jejeje

OnKase
Spain
4 months using the app
September 9, 2021

Great App and customer service.Great way to see what the customers are doing in your store . definitely recommend.

Fleora-Store
France
4 months using the app
October 10, 2021

so far so good, just installed it and I was able to see the recording I made on purpose for the app, it works great

MyTindy
France
4 months using the app
October 27, 2019

greatest app i have used, it can help you optimize your website an help you boost your business . great

LilyLove
China
4 months using the app
Edited November 28, 2019

Amazing idea and very innovational. What would ruin this would be if it stopped being free for entrepreneurs.

The ModernSmoker
United Kingdom
4 months using the app
October 11, 2020

excellent application also totally free... the truth is that I would recommend it to my friends....

Franisc™
Spain
4 months using the app
May 17, 2019

great and awesome app, works like it should. I recommend this app for everyone that wants to track their users

Elskoter
Sweden
4 months using the app
August 20, 2020

Great usage, great app. Excellent for replaying and viewing things. The free option of 10.000 visitors is also a very nice touch

The Sozo Company
Netherlands
3 months using the app
Edited April 17, 2020

the best ever app, everybody should have it installed into his store , it will record everything the visitor is doing, it's like magiccc

TokAndTik
Italy
3 months using the app