Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

May 13, 2020

Very useful app, this let the store owners know if any problem visitors are facing. thank you developers :)

Charkart
India
3 months using the app
Edited May 1, 2019

I really enjoy this app for the simple fact I can see what my customers are clicking on first so I can simplify more of my adds instead of the guessing I just do not like how this app only provides walk thru on the main page instead of the whole process.

A Hint of Everything
United States
3 months using the app
November 18, 2019

So far this is a great app, I would highly recommend this app to other ecom stores that need to monitor their stores to see common trends on their site.

Mixamil
United States
3 months using the app
November 30, 2019

I used this app to get an insight into customer behaviour & improve my funnel towards checkout, helped out massively

The Red Tiny Box
Saudi Arabia
3 months using the app
Edited July 31, 2019

i used this app to see how my customers used me site, be nice if i could filter what uses did what ie who completed sale, who abounded checkout etc so i can see in more detail

Cascade Games
New Zealand
3 months using the app
November 26, 2019

Fantastic!! Installed, activated, and in they came. After a few, I could see what needed to be changed. Thankyou, probably one of the best Analytics, out there.

WFMediA Tek
United Kingdom
3 months using the app
July 28, 2020

the best free app you could ever get :) thank you you deserve that 5 stars for sure. recommended to anyone looking to see what is the main defect in your website

Visual Ear Pick™
Israel
3 months using the app
December 3, 2019

jnjnjnjjnjnjnjnjknjknjnjknjknjhbghcdfzsfxgchvjbknlmjnhgyftdrseazsdxfcgvhjkhguvfyctdxrszexdfgchvjbknhbgvfcdtxrsdgcfhgvjhb

Cuttercraf
United States
3 months using the app
Edited July 9, 2020

app is working now custumer support is superb!! very nice app thank you help a lot of peoples once again a big thank you sir

Common Macow
India
3 months using the app
CartKit replied July 8, 2020

Thanks for your report. We're investigating and we'll follow up via email.

September 5, 2020

I really like this app, I am just concerned that it might slow my website, but I am not sure about that, has anyone else seen any speed difference after using this app?

Fleekbuy
United Kingdom
3 months using the app