Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

Edited September 12, 2019

Fantastic app, helps a lot to gain an insight in what customers are looking for. Great to find out how to improve your store!

Yarrow House
Netherlands
3 months using the app
July 10, 2021

This app is beautiful to use, reall seemless flow from everything to the layout, the design, the support offered. Gives you analytics to really help you understand what customers are hesitating at, what point they give up. More insight than you thought you needed but its helped me smooth out some huge flaws in my site. Thanks!

Get Hard
United Kingdom
3 months using the app
May 2, 2020

toop este appp
muito agradavel
recomendo muito pra todos mundo
recurso muito bom
gostei
adorei

Express Utilidades
Brazil
3 months using the app
December 23, 2019

Very helpful app, with this app you can now know what your customers are looking for without the need to have all the complicated methods available in the market.

Nina Morena
United States
Over 4 years using the app
Edited June 11, 2020

I used this app to help me see what was wrong with my site. It kind of works. Not sure how accurate some of them were.

Core Sidekick
United States
3 months using the app
March 2, 2023

Great app, helps a lot to see where you need improvement. You get to watch exactly what the customer did on your store.

OVER ELEVATE
United States
3 months using the app
July 28, 2020

Really impressed with the app. Easy to setup and use. I would definitely recommend this app for your store.

Double A Custom Printing & Design
United States
3 months using the app
January 14, 2021

app works well easy to use. Could do with a few more added features but was good overall should of downloaded

Fame Drinks
United Kingdom
3 months using the app
February 16, 2020

i used this app before this is suck a great app I recommend all of this ecomm players to hunt this !

BabyShines
Australia
3 months using the app
April 18, 2019

Can't believe this is free. Great app. In the first day using it I got great insights on the way that people are using my store.

ReegGear
Canada
3 months using the app