Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited September 7, 2019

Olá. Aplicativo muito bom, veja como os clientes estão usando minha loja. Aplicativo ótimo perfeito.

BuGiganga Shop
Brazil
6 months using the app
December 22, 2020

This is one of the most seamless and functional live session recording apps that I have used so far.

Ntonio
United States
6 months using the app
October 30, 2023

Friendly and professional support. Just started to use this app and are very happy with their features.

Feyra NO
Sweden
5 days using the app
July 6, 2022

Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall

nubianqueenstore
United Kingdom
5 days using the app
January 19, 2020

muitoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo boooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooom

Smart Utilidades
United Kingdom
5 months using the app
August 20, 2021

This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!

Koshali Arts & Crafts Enterprise
India
5 months using the app
July 25, 2019

This is a excellent app, letting us to see how customer use online store. thus enabling us to optimize the website.

Suggestion: It will be helpful if the session can be mapped to user account and order number.

DIY-India
India
5 months using the app
Edited January 25, 2020

It's a really great app. Perfect for finding flaws on your store. It allowed me to find the reasons as to why my customers weren't purchasing.k

Too'Glam
United States
5 months using the app
Edited April 19, 2020

I have had lots of page views but few sales, this app has allowed me to see where people are having trouble on my site.
THANK YOU

Good Measure for Good
United States
5 months using the app
February 25, 2020

This is great for insight on how your store is navigated by customers and ways you can see which items are attracting attention.

Saludyexito
United States
5 months using the app