Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

September 10, 2020

great job
we need more of free apps in that great quality to help entrepreneur invest more money for other things

Skinso
Canada
3 months using the app
Edited December 3, 2019

It's amazing and super helpful. It ideal to use for problems of performances or/and to see high busy periods

theCosmethics
Spain
3 months using the app
March 15, 2021

so far so good, just starting off and very happy so far.
I am yet to experience the full working mode, please report in a month or so

igotthisgif.com
United Kingdom
3 months using the app
April 22, 2020

An amazing way to do Advance Analytics, really like the app & its functioning. I recommend to all people.

DFM Institute
India
3 months using the app
Edited September 4, 2019

A really mind-blowing app. I was amazed by the results and the seamless replies I saw from my visitors. I very much recommend this to all merchants so they can better understand their visitors and see their store from their visitors' eyes. I will be taking serious corrective actions in my store to try to increase my customers' engagement and convert more sales based on what I see.

متجر بيبي كير
Saudi Arabia
3 months using the app
December 13, 2020

very useful app that i enjoy using it helps your business understand what customers do when they browse your website

AMARÉ
Canada
3 months using the app
Edited June 10, 2020

This app is very useful to see how your customers viewed your website. It shows you how to improve your website. I personally use this so I can see what I need to add to the website myself.

Blue Light Glasses
United States
3 months using the app
May 5, 2023

App works well, great customer support. You can see replays of the sessions of your customers in the app

MyMapPrint
Germany
3 months using the app
November 2, 2019

I used this app to understand my website User Experience and user journey. It helped me a lot. Good Work :)

Lexther
Canada
3 months using the app
September 3, 2019

This is a great app, it is amazing that this is free for everyone to use. i would recommend it to anyone to use

YVR Cookie Corp.
Canada
3 months using the app