Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

December 27, 2019

Very simple and straightforward app... helps a lot to see what is not UX friendly and making your customer leave your website too early.

Brazilian Hair Shop
Switzerland
3 months using the app
October 29, 2019

Wow, how cool is this app.. amazing technology and super exciting to get an inside view at a few of my customers browsing mistermann.com.au
Thanks better replay, so happy I found your app. Perfect timing

Mister Mann
Australia
3 months using the app
May 6, 2020

This is the best app, he can help me understand the customer's actions on my website. It can promote my sales. Thank you very much for this app. I will always use it in the future. I would also recommend it to my friends.

Auhibuy
Australia
3 months using the app
June 28, 2020

this app help my store increased sales order. I see customers in my store and I adjust my store new very well!

Varonik
Thailand
3 months using the app
July 17, 2020

I can't believe this is free. Every activity is tracked perfectly, every click. Plus the best feature is that after every recording there is a tag which is really very convenient!

Folk Creations
India
3 months using the app
February 16, 2023

Awesome app. Gave us good insight as to where our visitors are going as well as visibility of any issues they may run into.

JE Threads
United States
3 months using the app
CartKit replied February 16, 2023

Thank you for sharing your valued input and giving us a 5-star rating. We really appreciate it. Glad to have you with us.
-Mo

April 11, 2021

Very good App, I recommend. Good alternative of Google analytics. I have been using to track location and landing pages

Isports.dk
Denmark
3 months using the app
April 24, 2020

This app helped me a lot, i really recommend it to everyone, especially for beginners it's really helpful

Turmenic
Portugal
3 months using the app
August 20, 2020

really good app. love being able to see what my customers are looking for so I can market better . Highly recommend

Bthang
United States
3 months using the app
May 13, 2020

I used it and it is great. I love how you can see where they are from. It is easy to use and requires

Beyond Lime
Canada
3 months using the app