Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

May 14, 2020

Great apps to view our visitor browsing history at our website .. highly recommended to everyone who need more information for your website

KizzMi.cn.com
Malaysia
4 months using the app
Edited August 30, 2020

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CHezchat
United States
4 months using the app
July 27, 2019

Ive just installed the app today and am very impressed so far. Its really important and insightful to learn from your site visitors activity and frustrations or blockers and where you can draw them in. App replays well.

i-need-one.com
United Kingdom
4 months using the app
Edited May 17, 2020

Best app, It allows you to watch recordings of your site visitors. Helps us identify site issues, conversion barriers etc.

LOFA Collections
United States
4 months using the app
July 20, 2020

Very helpful to optimize my website! Loveeeeee ittttttt love it love it love it love it love love loveeee

VETIOR
China
4 months using the app
May 2, 2020

perfect app..free too. very useful.most of other apps like this is paid. but this is totally free.thank you very much

wow camel
India
4 months using the app
November 26, 2019

This is a great app to really show you how the customer interacts with your website and follow their movement patterns to redesign your website to allow customers to find what they are looking easier.

Suzy Levian
United States
4 months using the app
March 10, 2020

Works well! It really helps seeing how people browse to figure out where the issues are in order to fix them

Tech & No Tech
United States
4 months using the app
Edited October 13, 2019

Gives a video replay of what customer did in the store. This app is so useful that i watch the video replays everyday in the evening and update anything that could make a conversion, it’s very useful

Fandom Shop
Canada
4 months using the app
December 31, 2020

This app has helped me better understand visitors on my websites. I have been able to make some adjustments to help my site because of this app. Best part is that its free!

Jeauxette
United States
4 months using the app