Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

Edited May 13, 2020

I just installed the app and it was very easy to do it ... it also seems to be very useful. Thanks a lot

QuorArtisticTshirts
Italy
4 months using the app
October 15, 2020

Great App, easy to integrate with the website, helps you understand user behavior. High recommended!!

The Rug Decor
United States
4 months using the app
December 7, 2019

This app is convenient to see what the visitors are really looking in my store, and where they are scrolling. It gives some ideas for improvement.

Vehicule-Telecommande.fr
France
4 months using the app
October 21, 2019

I Seriously Can't Believe This Is Free! Anyone That Has A Shopify Website Needs To Use This, Thank You So Much For An Amazing App!

mycustomprintz
United States
4 months using the app
January 2, 2021

I use this app to help understand my site better with screen te ordinary g of my customers activities.

Glimlo
United States
4 months using the app
November 4, 2019

Great app, through this app we can see how customers are going through our site and what they might be getting stuck on.

Denso Cart
Pakistan
4 months using the app
May 6, 2020

It seems to work really clean and in a smart way, hope it will increase my conversion to reach the largest amount of costumers

ToBeeWax
Italy
4 months using the app
June 17, 2020

I have used this app for several websites now and have always found it to be a useful tool to help understand how the customer navigates the website and interacts with our products. Would recommend to anyone.

Auckland Markets Online
New Zealand
4 months using the app
July 12, 2019

This app is absolutely wonderful, no fuss, does what it does even though there is a slight delay. Thanks

Lois Imogen
New Zealand
4 months using the app
October 11, 2019

Amazing app! Highly recommended to see the flow of users. Very easy to install and it's Free. What else I can say?

thediabeticsurvivor
United Kingdom
4 months using the app