Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

April 18, 2020

this app help me to see all data in the website , great app!!!!!!!! loved............................

RealDreamWigs
Portugal
4 months using the app
Edited April 18, 2020

I feel this give a chance to know the action of customer when they go in my website and simply know

Korenhshop
Singapore
4 months using the app
April 26, 2020

Great App - It really help to understand what my users are doing on my shop and find problematic user flows

HomeBodyBuild
Israel
4 months using the app
Edited August 31, 2019

I just installed this app and tested the functionality. Wow! its amazingly cool:)
I highly recommend this app. I hope it is free as many of us upcoming stores need this app.

Jake 'n' Jasp
United States
4 months using the app
January 3, 2020

Rally good app to check all activities performed by customer. It helps a lot to identify the problem and we can improve our website and products

Onlyapparels.com
India
4 months using the app
Edited March 31, 2019

Minosoo
Algeria
4 months using the app
CartKit replied March 24, 2019

We had some downtime which was resolved! Sorry about that :)

November 28, 2020

Great app. Definitely a necessity for those who want to know a bit more about their customer's experience. Seeing what the customer does on the site is an easy way to see hangups, things of interest and exit points.

corvadowatches
Canada
4 months using the app
October 11, 2019

nice app to learn customer behaviour and make tweaks as necessary. this has given me solid insight..

Gravid.ca
Canada
4 months using the app
July 31, 2021

The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly

Anomable
Israel
4 months using the app
December 5, 2022

This app is very useful, and the customer support is the best, THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EasyLife
Morocco
4 months using the app
CartKit replied December 5, 2022

We're glad you like our app and customer support. We really appreciate you leaving a review on our app! You can reach out anytime if you need assistance :)

-Waqas.