Peek! ‑ Better Replay & Survey , 2,613 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.
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Replay is a free one-trick pony that provides a few helpful insights. I used a similar app with infinitely more features prior to GDPR. So Replay feels anemic by comparison.
Playback is marginally helpful. There is no way to view activity on specific pages or in certain regions with this version. Having thousands of weekly visits, analysis boils down to randomly replying some of the long sessions.
Even with idol time suppressed, many of the anonymous recordings show no cursor activity. Sessions reveal that most visitors are looking for a non-existant high-resolution image to download instead of purchasing posters.
still trying to figure the app out and understand how it works, so far its okay i guess once i get used to it should be fine
good very good ,its helpful. im very like the app, recommend you, help my comments can help other merchants decide whether to use this app
This is a great app to retrace the user actions. I definitely recommend this for new store owners. I have installed the same app on my other store and found this very useful. However I am having some issues with this app when I installed on my new store and I am unable to view recordings. I haven't received any response from them after contacting them couple of times.
good for a free app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.
Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at replay@cartkit.com or in live chat :)
We'll be in touch soon!
- CartKit Team
It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic.
This App is nice. I Used it on My Shopify Shops. BUT... I Deleted this App, because this App kill the Page speed.
I'm hoping that this app will allow me to gain more insight into our customer's actions. I've read great things and expect great things.
Thank you for installing Better Replay, we appreciate it! If you have any questions or if you experience any issues, please reach out at replay@cartkit.com
good application, i tried it, easy to install, but when you have more than 1 store, it's a little bit difficult to install