Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.

Edited March 18, 2021

Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.

Noble Buffalo
United States
19 minutes using the app
CartKit replied March 18, 2021

Hi there! We have a free plan available! We'd be happy to clarify this for you.
We'll reach out via email :)

July 16, 2020

Recordings did not play.................................................................................

Sole to Soul Footwear
Canada
6 minutes using the app
CartKit replied July 16, 2020

Can you please provide more details of the issue you experienced? Reach out at salespop@cartkit.com

February 8, 2021

So far so good, we installed the app and it does what it says. Great marketing and management tool. Would suggest for anyone who is starting a shopify site.

FreemanLiquidators
United States
2 minutes using the app
March 22, 2024

Dogs Lands
Germany
18 days using the app