Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.

April 8, 2024

Responds quickly.

Aunt Sammy Discount
United States
3 months using the app
March 1, 2024

interessant pour comprendre ce qui plait vraiment aux clients

Atelier Cocon
Morocco
25 days using the app
February 23, 2024

friendly and helpful support team

BackyardStash
United States
8 days using the app
November 20, 2023

It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.

Tetes.co
Colombia
Almost 3 years using the app
December 22, 2023

App and customer service are very good. Mo helped me set it up

Amaro Amsterdam
Netherlands
4 months using the app
February 17, 2024

Great support, replied within minutes and on a saturday!

The Fat Butcher
United Kingdom
About 13 hours using the app
December 23, 2023

Don was very sweet, and helped me set everything app! App works wonderfully

Nuvo Women
United Kingdom
2 months using the app
January 15, 2024

Nice customer service

The Sign Shoppe
United States
About 2 months using the app
March 25, 2024

siamo in prova e vediamo come va ma per ora sembra davvero molto interessante.

Baldiflex
Italy
About 1 hour using the app
March 8, 2024

I chatted with Donald and he was quick and knowledgable with solving my problem. Definitely recommend this app!

InsertCASEable
United States
About 1 hour using the app