Better Replay

Better Replay

by CartKit

See How Visitors Navigate your Store with Session Recording

4.8 of 5 stars(1140 reviews)

Optimize your Store

Easy to read insights take the guesswork out of why a landing page is not converting, or even proving if a redesign is successful.

Track Every Click

See what happened before and after the click with full session recordings. Understand how visitors navigate your website

Turn Visitors into Customers

Use insights to encourage visitor conversion, lower your bounce rate and conquer cart abandonment.


About Better Replay

See your website through the eyes of your visitors!

Shopify Stores use Better Replay to promote what's working, repair what isn't and evaluate new ideas.

Ever wonder why so many of your website visitors don't actually convert? Better Replay takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite.

Think of it as a DVR for your Shopify store.

Installation of Replay is literally a click away – absolutely no coding required. Better Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.

This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your website and boost your conversions over time.

Totally Free!

The app is 100% free and records up to 5,000 sessions per month. This should be sufficient for the majority of stores.

We do not currently allow for more than 5,000 sessions per month, but this may be available if/when we offer paid plans in the future!

Session Insights

See the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.

GDPR Friendly

Better Replay is GDPR friendly, as an unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.

Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputted or displayed on your website or application.

It is important that you audit your own site and ensure all appropriate form fields or elements are excluded before you start recording. Not to worry, as Better Replay provides easy to manage ways to exclude forms from being recorded.

Awesome Customer Support

Contact our support team for clear and friendly customer support. We’re dedicated to the success of your business.

Instant Access To Upgrades

Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.

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Support

Pricing

Free

Overall rating
4.8 of 5 stars
Based on 1140 reviews

  • 5 of 5 stars
    84% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

22 Lions Bookstore

This app is extremely useful. Shopify has very few good apps. The majority are a complete garbage made by people who don't know anything about business. This App, however, is the opposite. It teaches you a lot about your clients and how they behave and even think. I learned a lot just by observing their behaviors. I will change my review from 4 to 5 stars when the team includes an option to differentiate by country and time of usage. Because I only need to observe target clients from 3 countries and I don't want to search for them on the list. Besides, only clients who navigate the website and don't stop on the first page, are useful to study. I suggest 2 tables - less than 2 min visitors, and over 2 minutes visitors. And another table to select only the countries we want. The app doesn't have to record the whole planet.

CUTE PUPPIES

Very good application This app is so helpful and I love that its free and actually gives you

Davails

I have only used it to test my own visits, but so far so good. Easy to setup and use. I have high hopes. And the price is right.