Report Pundit , 1,490 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer service, including a responsive live chat feature. It offers a variety of pre-built and customizable reports, links to PayPal for simplified bookkeeping, and provides accurate financial data. Despite occasional slow performance, it's praised for its affordability, ease of use, and ability to schedule reports in multiple formats. It's useful for daily reporting, data exporting, and payment reconciliation. The app can generate custom reports based on order details, stock quantity, and custom order field data, providing insights beyond Shopify's capabilities.

November 29, 2023

I had the pleasure of dealing with Soniya from your customer service team, and I'm extremely impressed. Soniya not only located the report I needed but also took the time to create a customized template. Her patience, thoroughness, and proactive approach in addressing all my questions were exceptional.

Soniya's professionalism and dedication to customer satisfaction are commendable. She is a true asset to your team, and I wanted to express my gratitude for her outstanding support.

Thank you, Soniya, for going above and beyond.

Vertra
United States
About 3 years using the app
March 16, 2024

Unfortunately was not able to get any data or reports past 2022.

Andrea Bonelli
United States
2 months using the app
March 1, 2024

Great product, with excellent support, that fills the gaps in Shopify's native reporting.

ONCE
United States
29 days using the app
Edited February 1, 2024

This app offers a lot of reports and customizations.
I had to make some custom reports and after a lot of problems I finally have what I need.
Anyway, I have to say that the support can be really incompetent: most of the time I asked for some small adjustments, they change things that they are not supposed to change, they avoid doing what you ask and they directly change your report without saving any copy. I had to fight in order to have the correct reports and this is quite unacceptable. You really need to invest in qualified support.
The only good support guy in your team is Dominic, he always understands my needs and delivers accurate updates to the reports following my request.

Ghidini 1849
Italy
About 2 months using the app
February 21, 2024

Support is amazing

CODAGE Paris
France
Almost 2 years using the app
December 8, 2023

Easy to work with through email. Responsive and was able to help resolve issues with reporting discrepancies between Shopify and the data being pulled to custom reports. Time zone differences were a little tricky, but overall a great experience!

My TITLE Store
United States
3 months using the app
March 13, 2024

So far, this is the best reporting app i've found and used. Pragathi was there to assist me in live time and helped me create a couple of reports and understand what I was doing immediatley. Brilliant app for getting the reports that shopify don't provide. Brilliant.

Rock On Ruby
United Kingdom
About 2 hours using the app
April 4, 2024

Customer Service has been great. Super fast and helpful.

Swift Coffee
United States
About 21 hours using the app
February 20, 2024

Very easy to use. Needed support and reached out to Dan and was very helpful!

Mypolonga Merchandise
Australia
4 days using the app
November 27, 2023

This App is worth it!. There are many reports that i cannot generate on my shopify. report pundit is incredibly flexible and when I run into issues the live chat support is super helpful and can iron out my glitches in no time.

Copperdot Leather Goods
United States
7 months using the app