Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless importation of reviews from Etsy to Shopify, especially beneficial for new or transitioning stores. It's praised for its cost-effectiveness, design, and functionalities like daily review updates. While customization is available, some merchants seek more control over review aesthetics. The support team is noted for its exceptional responsiveness and problem-solving capabilities. The app has notably enhanced customer trust and professionalism in businesses.

December 12, 2023

Die App macht genau das, was sie soll. Wenn man den Support benötigt, hilft dieser in kurzer Zeit eine akzeptable Problemlösung zu finden und umzusetzen. Ein schönes Gefühl in guten Händen zu sein! Vielen herzlichen Dank dafür.

ReDesign
Germany
3 months using the app
Reputon replied December 21, 2023

Wir freuen uns zu hören, dass unsere App und der Support top sind. Wenn Sie weitere Unterstützung benötigen oder Fragen haben, können Sie sich jederzeit melden. Vielen Dank, dass Sie unsere App gewählt haben!

December 8, 2023

Great

Turquoise Deluxe
United States
4 months using the app
Reputon replied December 13, 2023

We're thrilled to be considered "Great" in your eyes. If there's anything specific you need or if you need any assistance, feel free to contact us info@reputon.com

February 4, 2024

Works as described

SkullandCrossBeans
United States
About 1 hour using the app
Reputon replied February 15, 2024

Thank you for your feedback! We're glad to hear that our app is working good. If you have any further questions or need assistance, feel free to reach out. We appreciate your support!

Edited October 25, 2023

I finally got the app to work with no support from Reputation but help from my developer. It does half of what I was expecting, I wish there was more ability to see what the end product is like before having to install to try it out for yourself. Terrible customer service! Major attitude in their staff, huge turnoff from using this product. I'll only use it long enough to find a better competitor and then make the switch again. Fun fact: as soon as you leave a negative review, they start harassing you while denying the terrible attitude of their customer service agents! Buyer beware!

MochiMakes
Canada
3 days using the app
Reputon replied October 25, 2023

Updated reply: Our team is confused with such feedback. We promptly replied to your first email, requested collaborative access to check the widget from the Theme Editor (however you haven't accepted it yet). After the 2-star review, we sent you another email pointing the above mentioned facts. No harassment intended.

January 28, 2024

Easy to use.

Dr. Deez Soapery
United States
34 minutes using the app
Reputon replied January 30, 2024

Thank you for the 5-star review ⭐ If you need any assistance, please do not hesitate to contact us at info@reputon.com

December 20, 2023

Easy to use.

12 Step Jewelry and Gifts
United States
1 day using the app
Reputon replied December 22, 2023

Glad to hear it's a breeze for you! If you ever have questions or want to spice things up, we're just a message away 🚀

May 21, 2023

works well, easy to install. Very fast integration. Good Pricing.
I can recommend this app. Does what it promise.

Schummelschenke
Germany
4 months using the app
Reputon replied May 22, 2023

Hello,

Sorry for the inconvenience.

We fixed it. Please, check it out. Let us know if you have any questions by sending an email to info@reputon.com

Regards,
Reputon Team

Edited June 22, 2023

I had issues with the app but after stating my problems, a customer representative reached out to me to correct all of my issues & concerns. They promptly fixed my issues, my reviews look amazing & were placed exactly where I wanted them, thank you so much, 100% recommend!

StephainesCreations
United States
About 2 months using the app
Reputon replied June 22, 2023

Hello,
Thank you for the review! We appreciate your feedback.
If you need any help, please send an email to info@reputon.com
Reputon Team

September 6, 2023

Really great app that is easy to use, to import all your reviews from etsy. I use the same developer for Ebay reviews also. Not only that - the support from the app team is amazing! I had a couple of issues that I accidently did, and the support staff fixed everything very fast! The communication and assistance was SUPERB! I really recommend this app

A. M. Horn
Lithuania
17 days using the app
Reputon replied September 8, 2023

Thank you so much for your kind words and for taking the time to leave us such a positive review. Should you have any questions or need assistance, we are always ready to help!

July 26, 2023

Very easy to use app, a lot easier than some we have previously tried.

Our Etsy reviews are now sharing in our website.

Furnishing Horizon
United Kingdom
2 months using the app
Reputon replied July 31, 2023

Thank you so much for your kind words and for taking the time to leave us such a positive review. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.