Reputon Customer Reviews App
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Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.
NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, SmartCustomer, Yelp, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.
- NEW! AI email localization: send emails in customers' language
- Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
- Add a RATE US widget to your storefront.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- Email analytics; AI-personalized follow-up emails
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Japanese, Russian, Polish, Turkish, Swedish, and Dutch
Works with
- Customer accounts
- Shopify Flow
- Shopify Admin
- AfterShip
- facebook reviews
- google reviews
- Trustpilot
Categories
Display options
Ways to collect reviews
Content types
Display options
Pricing
Choose the plan that best fits your business.
Beginner
Free
Features
- 50 emails / month
- Customizable email templates
- Multiple review links
- Flexible email triggers
- Bad reviews filter
- Email stats
- AI email localization
Lite
$9.99 / month
$1 per 15 extra emails
Features
- 150 emails / month
- + All Beginner plan features
- HTML email editor
- Import from .CSV
- Sending time option
- Skip POS orders option
Standard
$24.99 / month
$5 per 100 extra emails
Features
- 500 emails / month
- + All Lite plan features
- Sending frequency option
- Email blacklist
- Order delivered/Order tag email trigger
Advanced
$49.99 / month
$5 per 150 extra emails
Features
- 1500 emails / month
- + All Standard plan features
- Branded email domain
- Aftership integration
- VIP customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,066)
Easy to use with helpful step by step instructions and the best part is the step by step instructional videos that help you easily navigate the confusing areas of creating a website. Such a great tool and the option of being able to do what you need starting out with a free plan takes the added stress of starting your buisness away.
Great app and excellent customer support! Dan was incredibly helpful, responsive, and took the time to answer all of my questions. The support experience was smooth and professional, and the app works exactly as expected. Highly recommend both the app and the outstanding support team. Thanks again, Dan!
The app was easy to integrate with Shopify and within a matter of minutes I was able to customize it to fit my needs.
Support
App support provided by Reputon.
Resources
Launched
September 26, 2018 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, discounts, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
Order fulfillments, all order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Theme
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View other data
Locales
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