Reputon Customer Reviews App

Reputon Customer Reviews App

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (1,433)
Developer
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, ... more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • HTML email editor
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered/Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,433)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for efficiently collecting positive reviews and boosting online reputation. It integrates reviews on websites and offers professional email templates for review solicitation across platforms like Google and Trustpilot. Features include follow-up emails, and the app is noted for its easy installation and straightforward use. Customer support is consistently praised for being responsive and effectively addressing concerns.

January 30, 2025

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the ...

Wesley's Treasures
United States
7 months using the app
January 30, 2025

The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.

FabuLove
United States
Over 1 year using the app
Reputon replied January 31, 2025

Hello,

We're sorry to hear about your experience with our app.

Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" ...

January 13, 2025

Blocked a 1 star review. Review made without contacting us to help resolve the problem first.

Myrtleford Sports and Toys
Australia
11 months using the app

Support

App support provided by Reputon.

Developer

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Launched

September 26, 2018

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