Reputon Customer Reviews App

Reputon Customer Reviews App

Built for Shopify
Free plan available
Rating (4.8)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 26, 2018

Languages

English, French, Spanish, German, Portuguese (Brazil), Italian, Danish, and Dutch

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Send emails asking for reviews on sites like Google reviews, Facebook. Build trust and boost sales.

Customer Reviews helps you get more reviews on 3rd party review platforms and websites. We support Google reviews, Etsy reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp and many others. Just send AI generated follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. The app is fully customizable, operates on auto-pilot and supports multi-lingual stores.

Customer Reviews helps you get more reviews on 3rd party review platforms and websites. We support Google reviews, Etsy reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp and many others. Just send AI generated follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. The app is fully customizable, operates on auto-pilot and supports multi-lingual stores. more
  • Reputation Management: Get more reviews on third-party sites like Google reviews
  • Auto Emails: Send AI-personalized follow-up emails, text & review link/QR
  • Review Links: Send your customers to an unlimited number of review sites
  • Review Request: Send review requests to new or past customers up to 2 months old
  • Negative Feedback: Avoid bad reviews with a custom feedback form

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Light

$9.99/month

  • Up to 150 emails / month
  • + All Beginner plan features
  • More email templates
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99/month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99/month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Light

$9.99/month

  • Up to 150 emails / month
  • + All Beginner plan features
  • More email templates
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99/month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99/month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

836 reviews

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and enhancing online reputation. It's praised for its user-friendly interface, seamless integration, and excellent customer support. The app effectively increases positive reviews and provides valuable analytics for business improvement. Merchants appreciate the prompt notification for negative reviews and its affordability. It's also recognized for its automation, professional presentation, and effectiveness in boosting Google ratings and positive reviews on platforms like Trustpilot and Facebook.

Edited October 23, 2022

This app is awesome. I first gave a 3 star review because I hadn't tested it yet, so I couldn't say how good it is. However, I used to have good feedback from my customers but no reviews, it seemed only if a customer had a complaint they would write a review. That's why I was looking for an app that could help me get more good reviews. I have to say, I was apprehensive, but that is just me. Within the first hour after the first emails went out I had 6 new 5 star reviews and only 1, 3 star which was more the customers issue than that there was anything wrong and it never made it on the internet. I absolutely love this app and can only highly recommend it. Reputon, you guys didn't an awesome job!!! Thank you for making my life so much easier.

Oma Gisi's German Bakery
United States
8 months using the app
Reputon replied October 13, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

January 18, 2023

"I recently started using Reputon's customer reviews app, and I have been extremely impressed with its ease of use and the valuable insights it provides. The app is user-friendly and allows me to monitor and respond to customer reviews on multiple platforms easily. The analytics feature is a game-changer; it gives me a clear understanding of my business reputation and helps me identify areas for improvement. I highly recommend Reputon's customer reviews app for businesses looking to manage and improve their online reputation. Five stars!"

Bags to Bones
Australia
10 minutes using the app
Reputon replied January 18, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

August 1, 2023

Reputon is simple, user friendly, and easy to navigate. It helps me save time by sending out my reviews for me so I can focus on other things like running my store. I just love having it on my store!

Athena Jade
United States
4 minutes using the app
Reputon replied August 6, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

About this app

Launched

September 26, 2018

Languages

English, French, Spanish, German, Portuguese (Brazil), Italian, Danish, and Dutch

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Built by Reputon

About Reputon

4.8 average rating

5 years building apps for the Shopify App Store

Support

Send a message

info@reputon.com

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