Reputon Customer Reviews App

Reputon Customer Reviews App

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (1,386)
Developer
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,386)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and managing business reputation effectively. They appreciate its easy integration, straightforward setup, and the feature that routes negative reviews internally to address issues privately. The app is praised for its reliability in collecting reviews across various platforms and its user-friendly interface. Customer support is also frequently commended for being responsive and helpful.

December 8, 2024

Highly recommended, allows you to build a good reputation while fixing issues as they arise. worth the money.

TygesLtd
United Kingdom
Over 1 year using the app
October 28, 2024

helps us to explain to our customers reasons why they might have had a concern. Very often it is purely a misunderstanding

Fifty One Apparel
United Kingdom
Almost 4 years using the app
November 22, 2024

Does a great job of managing your store's reputation process. Simple to use, would recommend.

Pinehaven Ponies
United Kingdom
4 months using the app

Support

App support provided by Reputon.

Developer

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Launched

September 26, 2018

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