Collect reviews by auto emails
Send friendly, personalized, automated email feedback requests via our reviews app when your customers receive their orders
Avoid negative site reviews
Direct less satisfied customers to complete a form that gets directly emailed to you instead of leaving bad review on Trustpilot, Google etc
Improve your site reviews
Happy customers are sent to a predefined review site like Google, Trustpilot, Yelp and your positive site reviews grow fast on autopilot!
About Reputon Store Reviews App
Just googled your store reviews and found that you have poor or no rating on major review sites?
Reputon Store Reviews app is here to help! 90% of people’s buying decisions are influenced by online reviews — which only underscores the importance of publishing the opinions of your customers.
Reputon Store Reviews app will help you dramatically improve your store ratings and reputation by working with your happy customers.
You start receiving customer reviews the day Reputon Store Reviews app is installed.
Your Google reviews / Trustpilot reviews / Yelp reviews / Facebook reviews / any other review site positive ratings will explode!
Increase revenue as your online customer reviews grow
How it works:
We will send a followup email to each customer when they receive your product.
If the customer is happy, the app will redirect them to a review site of your choice — such as Trust Pilot, Google, Yelp, Facebook, Site Jabber, Feefo, Reseller Ratings, Trip Advisor, Rate Panel or Reviews.io. The review link will be set in random order so you can configure which rating sources to improve first.
Unhappy customers will be directed to contact you directly about their issue so you can solve it promptly and avoid awful site reviews all over the internet!
Reputon Store Reviews app features
- Fully custom automatic emails
- Add your logo to the automatic survey email
- Set the trigger for the automated email to collect feedback based on your shipping time
- Add unlimited review sites to which your happy customers will be sent
- Track your follow up emails efficiency and conversions with our built-in statistics
- Avoid negative customer reviews. Receive only 4-5 star reviews!
- Developer website
Overall rating Based on 6 reviews
Most recent reviews
We are using this app for barely a month but so far we are very happy . The only thing that is missing is a break down of the customers to who the email was sent . Otherwise the app id very straightforward and user friendly .
So far has been great! We have add loads of great reviews and managed to resolved some closed cases! Thank you!
Black Label Grooming
Great app, A must have for anyone looking to increase their TrustPilot rating. Got over 200 5 star reviews within 24hrs and was able to deal with any customers who received a negative experience who slipped through the net. Even better it's FREE however would definitely pay for a premium version with more features.
P.S - One feature I would like is when someone fills out the negative review feedback form it sends the form to our CRM software from a Reputon email address would be great if it could come from the customer but not sure if that's even possible lol, it would just help our team with faster responses instead of copying and pasting the email ( Maybe an integration with Gorgias? and similar ) All round 5 Stars *****