Reputon Customer Reviews App

Reputon Customer Reviews App

Built for Shopify
Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (1,217)
Developer
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send reviews free requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Campaign types

Checkout emails, Discounts, Email campaigns, Follow-up emails, Product reviews, Rewards, Surveys

Managing campaigns

AI generation, Analytics, APIs and webhooks, Automations, Editor tool, Import and export, Tagging, Templates, Tracking, Triggers and rules

Display options

Badges, Star ratings

Ways to collect reviews

Automations, Custom requests, Email requests, Pop-ups, Push notifications, QR codes, Surveys

Launched

September 26, 2018

Languages

English

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1,217)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining the collection of Google reviews, enhancing their online reputation efficiently. It features an easy installation, a user-friendly interface, and customizable email templates. The app includes a free plan suitable for small businesses and integrates seamlessly with Google for effective review management. Merchants report quick results in review collection and note the responsive, albeit occasionally delayed, customer support. The app is continuously improved based on merchant feedback, contributing to its reliability and effectiveness in boosting customer satisfaction and sales.

June 22, 2024

I give a very big thanks for your help I so appreciate it! & if you want to know regarding my life today I still experience of crisis and even food of my family is not enough I thank you so much for continuing of your help. Have a great day..

Alejandro,s store
Philippines
25 days using the app
April 9, 2024

This app is a great asset to my business as it gives me an opportunity to work with a customer correcting the issue before they submit a negative review.

Modern Tourist Guelph
Canada
About 4 years using the app
May 20, 2024

Great app! Its my go-to review collection app! I love the review URL feature that allow me to post a review link anywhere.

BetterEngraved.com
United States
About 1 month using the app

Support

Reputon can answer any questions you have about Reputon Customer Reviews App.

Developer

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

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