Reputon Customer Reviews App

Name: Reputon Customer Reviews App
Brand: Reputon
Rating: 4.9 (961 reviews)

Pricing: Free plan available
Rating: 4.9 (961)
Developer: Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook & other. Redirect negative feedback.

NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, Reviews.io and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders.

NEW! AI email localization: send emails in customers' language
Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
Add a RATE US widget to your storefront.
Avoid bad reviews. Redirect angry users to a custom feedback form.
Email analytics; AI-personalized follow-up emails

Popular with stores like yours: Based in United States

Languages

English

Works with

Customer accounts
Shopify Flow
Shopify Admin
google reviews
facebook reviews
AfterShip
Trustpilot
email

Pricing

Beginner

Free

Up to 50 emails / month
Customizable email templates
Multiple review links
Flexible email triggers
Bad reviews filter
Email stats
AI email localization

Lite

$9.99 / month

Up to 150 emails / month
+ All Beginner plan features
HTML email editor
Import from .CSV
Sending time option
Skip POS orders option

Standard

$24.99 / month

Up to 500 emails / month
+ All Lite plan features
Sending frequency option
Email blacklist
Order delivered/Order tag email trigger

Advanced

$49.99 / month

Up to 1500 emails / month
+ All Standard plan features
Aftership integration
VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (961)

Overall rating

4.9

Counts per rating level

91% of ratings are 5 stars
871
7% of ratings are 4 stars
65
2% of ratings are 3 stars
15
0% of ratings are 2 stars
3
1% of ratings are 1 stars
7

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all technical levels. It automates collecting and managing reviews from platforms like Google and Facebook, boosting credibility and conversions. Features include sending review requests, handling negative feedback privately, and seamless Shopify integration. The responsive customer support is also highly praised, enhancing the user experience and effectiveness in managing online reputation.