Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (973)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its straightforward setup and user-friendly interface, which simplifies collecting customer feedback on platforms like Google and Facebook. It boosts online reputation and customer satisfaction by automating feedback requests and managing negative reviews proactively. The responsive support and continuous updates add value, particularly for small businesses, by increasing email open rates and preventing unfair negative reviews, enhancing business conversions and trust.

December 12, 2025

Fantastic platform well thought through, very effective for improving reviews and keeping control on requests during peak periods

Start Fitness
United Kingdom
About 4 years using the app
January 28, 2026

Je suis une boutique shopify PLUS, il augmente sans cesse les prix, lite 9.99, standard 24.99, avancé 49.99, lorsqu'on dit on veut envoyer plus de 10.000 mails il crée en plus 2 option ... honteux ! à fuir

FrenchBeautyHub
Belgium
5 months using the app
Reputon replied January 30, 2026

Thank you for taking the time to share your feedback. We’d like to clarify that your Shopify Plus plan and the pricing of our app are two separate and unrelated services. Our app pricing is based solely on the features, usage limits, and value it provides to merchants, regardless of their Shopify plan. We’re sorry to hear that our pricing structure has caused frustration or disappointment. That said, we stand behind the quality and reliability of our app and believe it offers fair value at the listed prices.

We’ve reached out to you by email as well — please stay in touch with us. We would truly like to understand your concerns in detail and do our best to improve your experience with our app.

Edited January 22, 2026

They catch the fraudulent negative reviews and is a life saver!!!!

My Gift Stop
United States
2 months using the app
October 29, 2025

I rarely review apps, but this one is exceptional.

I just got 29 new genuine 5-star reviews on my Trustpilot.

Unbelievable!

Home Craftology
Australia
4 days using the app
December 6, 2025

James was nice and clear about the app. I'll be using this to automatically collect more google reviews and display my current google reviews on the cart page. Just wish there was a way to integrate with other platforms more.

Suncoast Marine & Auto Supply
United States
About 2 hours using the app
January 22, 2026

Works great, particularly for small businesses that want to get started with collecting google reviews on a simple and intuitive way.

Bubbly
Portugal
Over 3 years using the app
Edited December 11, 2025

Great App!

Wine Chateau
United States
Over 5 years using the app
October 28, 2025

Fantastic app — really easy to use and works exactly as described. It’s made managing our reviews so much simpler. The support is outstanding — James from the team was super helpful and quick to sort everything out. Highly recommended!

Wheeler Display
Spain
About 22 hours using the app
December 4, 2025

NICE

COSMIC GENERAL TRADING INC
United States
Over 2 years using the app
December 8, 2025

Solid app. Would recommend, thanks.

WestonBoxes Trade
United Kingdom
Almost 2 years using the app