Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating the review process, noting an immediate increase in reviews upon activation. It's praised for its efficiency, affordability, and ability to boost positive feedback. The customer support, particularly Natalie, is commended for their problem-solving approach. The app's Google widget, which showcases all reviews, is recognized for enhancing Google ratings within a day of installation. It offers competitive pricing and is recommended for Shopify users.

October 24, 2023

Great app, well priced. Love the google widget that shows all our reviews on our site.

The Boating Emporium
Australia
Over 1 year using the app
Reputon replied October 26, 2023

Thanks a bunch for the positive review! Thrilled that you love the app and that the Google widget is adding value to your site. If you ever have more thoughts to share, we're all ears. Appreciate your support!

November 1, 2023

Amazing, easy to setup. We saw reviews come in right away as soon as we enabled the app. Highly recommend

Pink Pewter
United States
3 months using the app
Reputon replied November 5, 2023

Thank you for the fantastic feedback! We're thrilled to hear that the setup was seamless for you and that you noticed reviews coming in right away. Your recommendation means a lot to us.

November 15, 2023

very easy to set up, free bundle is more than enough for a small business. Just went live with the emails, excited to see what comes from this

Future Harvest
Canada
12 days using the app
Reputon replied November 20, 2023

Fantastic to hear that the setup was a breeze! We're equally excited to see the positive outcomes. Should you ever need support or have updates to share, feel free to reach out at info@reputon.com

August 17, 2023

EXCELLENT , much cheaper than using trustpilot to send emails ,would recommend , easy to set up and forget about it

tooltime.co.uk
United Kingdom
About 2 years using the app
Reputon replied August 20, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

August 16, 2023

I've had a great experience with this app as it makes it easy to ask for reviews and follow them up from all of my customers without too much hassle.

Natural Filters
Australia
10 months using the app
Reputon replied August 18, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

August 7, 2023

We're getting far more 5 star reviews after installing this app. Easy to configure and works seamlessly with our store.

OneHydraulics
United States
About 3 years using the app
Reputon replied August 8, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

August 26, 2023

I would recommend this app for everything fast effective service the whole process was very smooth with online robots to talk to if any queries

ABRACADABRA
United Kingdom
2 months using the app
Reputon replied August 27, 2023

Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.

October 19, 2023

I've been trying to get in touch with the Reputon team for more than a month now and they have been ignoring my emails. We are on one of the most expensive plans and it's unfortunate that we can't get help with anything. No way to see or manage reviews in their apps. We just see opens and clicks but no reviews... Disappointed in this app and their non-existent support.

Pepper + Vetiver
United States
14 days using the app
Reputon replied October 20, 2023

Yesterday, you installed our app, and within this short timeframe, you've already received four 5-star reviews on Trustpilot and three 5-star reviews on Sitejabber. We promptly addressed all your inquiries via email and explicitly communicated that clicks are the final metric we track, given our current technical limitations in monitoring reviews on third-party platforms. Please note that we are always ready to answer any questions you may have.

September 13, 2023

best review app for google place. all businesses need this

BBCrafts.com
United States
About 2 months using the app
Reputon replied September 17, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

August 27, 2023

This app was incredibly easy to set up. The price is certainly right. Can't wait to see those reviews start rolling in.

Imani Sleep
United States
About 1 month using the app
Reputon replied August 28, 2023

Thank you so much for taking the time to provide us with your feedback! Let us know if you need any help by sending an email to info@reputon.com.