Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,004)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for collecting and showcasing genuine reviews, boosting trust and conversions. It integrates with Google, Facebook, Trustpilot, and Yelp, and automates review requests post-purchase. Merchants appreciate its easy setup and user-friendly interface, even without technical skills. They report increased positive reviews and conversions, and praise the responsive support team. The app is reliable, performs as advertised, and frequently updates with new features.

December 6, 2025

James was nice and clear about the app. I'll be using this to automatically collect more google reviews and display my current google reviews on the cart page. Just wish there was a way to integrate with other platforms more.

Suncoast Marine & Auto Supply
United States
About 2 hours using the app
February 27, 2026

The settings interface is quite user-friendly and the operation is straightforward, but Google is not listed in the review links.

Rulaer
United States
16 minutes using the app
October 17, 2025

Easy to use/configure, great/fast support

InUndies
Netherlands
Over 1 year using the app
Edited December 7, 2020

good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.

ANTENEN
Switzerland
Over 1 year using the app
Edited April 10, 2021

So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.

Bubble Belly moms | babies | kids
United States
10 months using the app
July 8, 2020

Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.

Fame Drinks
United Kingdom
10 months using the app
January 12, 2021

this app helped us reach out to a customer who was going to leave a bad review!
thanks so much for your help

Personal Digital
Australia
9 months using the app
October 13, 2021

Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!

LifeStylz
Australia
6 months using the app
Reputon replied October 13, 2021

Thank you for having time to write a review! We try to provide our best in free plan!

Reputon Team

May 30, 2025

Love how it can send links to Google Reviews, but can seem a little clunky at times

Parma Group
United Kingdom
5 months using the app
May 30, 2020

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

Biofa Ireland
Ireland
4 months using the app