Reputon Customer Reviews App , 845 reviews

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
    714
  • 12% of ratings are 4 stars
    104
  • 2% of ratings are 3 stars
    20
  • 0% of ratings are 2 stars
    3
  • 0% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and enhancing online reputation. It's praised for its user-friendly interface, seamless integration, and excellent customer support. The app effectively increases positive reviews and provides valuable analytics for business improvement. Merchants appreciate the prompt notification for negative reviews and its affordability. It's also recognized for its automation, professional presentation, and effectiveness in boosting Google ratings and positive reviews on platforms like Trustpilot and Facebook.

September 7, 2023

I haven't even used the app yet and your are requiring me to review it.

My Store
United States
2 minutes using the app
Reputon replied September 11, 2023

We apologize for any inconvenience you may have experienced. The in-app review popup is optional by design, not mandatory. We have already reached out to you to discuss this matter.

March 24, 2021

Sorry but this app and the email sent is very confusing or rather misleading. I received an email saying More reviews for your store but they don't show you how many reviews you have got or what reviews your customers have left for you. Forget about displaying on our store but we should atleast know if we have got reviews or not? for that also we have to pay you to see what our customers have filled when you send them an email? or it is all about just collecting information and forcing us to pay if we need to just see(not even diplaying on the website) what we have got? How can one make a decision if they dont even know if it is worth buying your plan? Very disappointed.

RJ Collection - Your Shopping Genie
United Kingdom
Almost 2 years using the app
Reputon replied March 25, 2021

Sorry, but it looks like you did not understand the app concept and did not configure it correctly. We have updated your settings, so it should work for you now. Please check your email.

August 20, 2022

The app description says there are Yelp reviews, but I didn't find that feature, so it doesn't work for me.

California wallpaper
United States
6 minutes using the app
Reputon replied August 21, 2022

Hello,

Thank you for the feedback.

Please, note, that you can add a link to your Yelp business account and send follow-up emails to get reviews.

Kind regards,
Reputon Team

October 8, 2020

NO ES DE FACIL ACCESO.. LOS COMENTARIOS NO APARECEN POR NINGUN LADO.. PESIMA APLICACION.............

PUERTOVENTAS.CL
Chile
About 5 hours using the app
Reputon replied October 9, 2020

Lamentamos su experiencia. Estamos dispuestos ayudarle a configurar la aplicación. Acabamos de enviarle un email.

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