Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (974)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its straightforward setup and user-friendly interface, which simplifies collecting customer feedback on platforms like Google and Facebook. It boosts online reputation and customer satisfaction by automating feedback requests and managing negative reviews proactively. The responsive support and continuous updates add value, particularly for small businesses, by increasing email open rates and preventing unfair negative reviews, enhancing business conversions and trust.

October 28, 2025

great application

COLORSNEAK
France
Almost 2 years using the app
January 30, 2025

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.

Wesley's Treasures
United States
7 months using the app
July 31, 2025

Great application! Helps with customer follow ups and increasing our review count online

Destination Baby & Kids
United States
Almost 2 years using the app
May 28, 2025

We've been using Reputon for our Shopify store for a few months now, and it's been an absolute game-changer. The app makes it incredibly easy to collect and showcase customer reviews from platforms like Google, Trustpilot, Yelp, and Facebook, helping us build instant credibility with new visitors.

The setup was quick and intuitive, and the dashboard is user-friendly, even for non-tech-savvy users. What we love most is the automation – it reaches out to our customers post-purchase and directs happy buyers to leave reviews, while giving us a chance to address any negative feedback privately. This has significantly improved our online reputation and customer satisfaction.

Since installing Reputon, we've seen a noticeable increase in conversions and a boost in positive public reviews. The customer support team is also super responsive and helpful whenever we have questions.

If you're serious about building social proof and trust on your Shopify store, Reputon is an essential tool. Highly recommended!

LaptopHQ
Australia
2 months using the app
September 6, 2025

Amazing app, used it in the past and it works well

Balardi
United States
About 2 years using the app
August 28, 2025

Love This APP, amazing

Ventutto
United States
Over 4 years using the app
October 6, 2025

Important to reassure potential customers. Customer support was very helpful

Poppy's Vintage Clothing
Canada
5 days using the app
August 31, 2025

Great app, easy to navigate and use. It's helped us massively get more reviews.

TeckWrap UK
United Kingdom
Almost 2 years using the app
December 1, 2025

Nice!

Paper Straight
Netherlands
12 minutes using the app
December 8, 2025

Thank You for not letting bad reviews on my Google Business Profile

Nicola Joyeria
Costa Rica
2 days using the app