Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

Edited April 5, 2020

Great functions for beginner shops :), it should allow me to get feedback from my customers
I have not started using the app yet on the store
As my shop grows I will look to upgrade the app .

Your Health & Safety Shop
United Kingdom
19 days using the app
June 16, 2019

Just installed ! will review again after few days....................................................

Boutique Creation By Sujata
Canada
19 days using the app
August 7, 2019

Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.

Foodie For Health - The Champ Collection
United Kingdom
18 days using the app
November 2, 2022

Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.

A Fish Company
Canada
15 days using the app
Reputon replied November 2, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Can you send an email to info@reputon.com with details of your issue?

Reputon Team

September 7, 2020

only 1 thing if " feedback/review can be display layout can be more curated and clean. rest everything brilliant

Indiholic
India
9 days using the app
August 25, 2022

First time trying. I am not sure how it works yet. Hope it's free and good to use for google review.

R & D Pharmaceutical Pte Ltd
Singapore
6 days using the app
Reputon replied August 25, 2022

Hello,

Thank you for the review! Please, contact us at info@reputon.com if you need any help.

Also, you can check our app page, we have a Google Review widget.

Best regards,
Reputon Team

Edited April 20, 2019

Not exactly what I was looking for but so far the app has been working well for the store so I will continue to use it.

MW Fashion Apparel
United States
5 days using the app
Reputon replied April 20, 2019

Thank you for your review! If you have any suggestions on how to improve the app please forward them to info@reputon.com

Edited August 17, 2020

I'm on the free plan. So far so good, I've already had a 0.2 raise in my rating! Though I had some problems with the template I was able to fix them with my developer knowledge :) Let's see how it goes in the long term, and I'll update the review :)

Molinos de la Especia
Philippines
3 days using the app
January 8, 2022

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

Giri Designs
United States
2 days using the app
Reputon replied January 20, 2022

Thank you for the review! We appreciate your feedback and we will consider it to make our app better.

Reputon Team

June 28, 2019

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Next Deal Shop
United States
2 days using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast! HTML feature will be added soon!