Reputon Customer Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,376)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for quickly enhancing online reputation by boosting positive reviews, which may increase sales. It features an easy setup, user-friendly interface, and effective email system that bypasses spam filters. The integration with Google Reviews and the ability to manage negative feedback discreetly are significant benefits. Merchants also value the responsive customer support and smooth performance.
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Still experimenting the app but still now very good and possibilities ... lets see if have value in the Brazilian Market.
Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.
Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.
I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps
Great functions for beginner shops :), it should allow me to get feedback from my customers
I have not started using the app yet on the store
As my shop grows I will look to upgrade the app .
Just installed ! will review again after few days....................................................
Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.
Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.
Hello,
Thank you for the review! We appreciate your feedback.
Can you send an email to info@reputon.com with details of your issue?
Reputon Team
i like it
Thank you! We're delighted to hear that you like it. If you ever have any suggestions or if there's anything we can do to enhance your experience, feel free to share. We appreciate your support!