Reputon Customer Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the number of customer reviews, which in turn enhances their business reputation and trust. It automates the collection of reviews, especially effective on Google, and features an easy setup and user-friendly interface. Key functionalities include a shareable review URL and the ability to internally manage negative feedback, improving customer relations. The support team is also frequently commended for their prompt and friendly assistance, further enhancing the user experience by managing online presence and customer engagement effectively.
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Must be set up on desk top, otherwise its impossible. I lost 3 days of reviews including the day that i launched my e-commerce store, due to the lack of assistance or any literature stating this is necessary. I even sent a help desk inquiry which took 24 hours to be instructed to login on a desktop ONLY.
Update post reply of Reputon;
You guys have yet to respond to my help request! YOUR COMPANY HAS NOT RESOLVED ANYTHING FOR ME AT ALL! Not once did you reply or call me directly or indirectly! Other than responding to this review, you have NO CLUE WTF you are even talking about lol! IM A PR PRO…. don’t blow smoke in mirrors with me
Dear Customer,
You haven't sent us ANY email regarding the issue you have with the app. We have checked the inbox and spam folder .
Please, describe the problem you have with app by sending email to info@reputon.com.
Regards,
Reputon Team
I would recommend this app because its great
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
So far so good
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
can you upload a demonstration video on how to install and setup the app to work fine in website so that will be helpful.
Hello,
We can give you a personal guidance of how to set up Reputon on your account.
Regards,
Reputon team
I'm giving this app 3 stars because I had a bit of a hard time setting it up. Also customers are telling me they have reviewed my website on sitejabber but only one review from one customer is displayed online. I cannot view the reviews either.
Still trying to set up. A bit tricky to set up. Have to leave a review prior so not able to go into much detailed.
Hello,
Any updates on your Reputon Customer Reviews app experience?
Regards,
Reputon team
I will start using your app , after result definately will approach your for giving good review ,thanks
Dear Sir/Madam,
Thank you for using our app. We are very disappointed by a 3* review as there was no issue with the app and our support.
May I know the reason you give us that rate?
Thank you.
Best regards,
Reputon team
Easy to set up, compatible with my browser. Just started with it so no reviews yet. Thanks, Linda of Lányos Handmade
Hi Linda, thank you for your review. Is there anything we can help you with setting up the app?
If we could add a reward code for customer leave review that will be better
Thank you for your feedback! We are working on this feature right now and plan to release it soon.
Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!
Hi,
Thank you for your review! Unfortunately the app doesn't support multiple email templates. However you can edit the email template and re-write it in 2 languages.
Regards,
Reputon Team