Reviews (1,435)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting positive reviews, which enhances business reputation and customer trust. Particularly beneficial for new businesses, it helps establish a solid reputation by managing negative feedback and directing customers to platforms like Trustpilot. Merchants appreciate the simple email setup, professional templates, and seamless integration with various platforms. The app is praised for its reliability, ease of use, and responsive customer support.

October 8, 2024

de momento todo ok!

Mariscos Galicia
Spain
31 minutes using the app
April 22, 2024

Easy to implement and deploy

House of St.Indie
United Kingdom
About 20 hours using the app
June 28, 2019

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Next Deal Shop
United States
Over 5 years using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast! HTML feature will be added soon!

May 24, 2019

its great app. Easy to set up, easy to use, and get great help. High recommend.

Alive Safety and Rescue Limited
United Kingdom
Almost 5 years using the app
September 7, 2020

only 1 thing if " feedback/review can be display layout can be more curated and clean. rest everything brilliant

Indiholic
India
About 4 years using the app
November 17, 2019

I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.

Nikohl Candle Co
United States
Almost 4 years using the app
Edited January 20, 2022

After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.

Schatzi's Hidden Treasures
United States
About 3 years using the app
Reputon replied January 20, 2022

Dear Client,

We are very sorry you had issues with Logging In.

There was some very short maintenance work on our servers.

But we've fixed it already.

Kind regards,
Reputon Team

June 7, 2020

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

Antique Jewellers Ltd
United Kingdom
About 3 years using the app
September 12, 2020

Great app to help build reputation among your customers old and new. Particularly helpful when you get those customers that are intent on leaving a bad review no matter how good of a service you offer.

CCELL and More
United Kingdom
About 3 years using the app
Edited July 31, 2019

The app works just fine. It helps to get your customers to rate your business as well as think about your services and products while you manage your store.

SmartBuyWines.com.br
Brazil
Almost 3 years using the app