Reviews (1,437)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting positive reviews, which enhances business reputation and customer trust. Particularly beneficial for new businesses, it helps establish a solid reputation by managing negative feedback and directing customers to platforms like Trustpilot. Merchants appreciate the simple email setup, professional templates, and seamless integration with various platforms. The app is praised for its reliability, ease of use, and responsive customer support.
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If we could add a reward code for customer leave review that will be better
Thank you for your feedback! We are working on this feature right now and plan to release it soon.
Very easy to use and helpful! Unfortunately there's no feature to set multiple languages emails with which the service would have gained 5 stars!
Hi,
Thank you for your review! Unfortunately the app doesn't support multiple email templates. However you can edit the email template and re-write it in 2 languages.
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Update: Following my review, developer updated app to prevent this from happening. Sent emails to previous orders without notifying us! Very Upsetting! Does not offer control over what it sends.
Update: we have fixed the issue, once you install the app you will be prompted to choose whether you would like to send emails to past customers or not.
Regards,
Ivan @ ...
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So far so good, only just installed , but very easy to install which is a good thing. will see how we get on once the orders are fulfilled.
Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.
Thank you for your feedback. We appreciate your input and would love to know how we can enhance your experience to earn those extra stars. Our support team has already ...
We apologize for the negative experience you had with the app. Our support team has reached out to you to understand the issues and explore ways to enhance your experience.