Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the number of customer reviews, which in turn enhances their business reputation and trust. It automates the collection of reviews, especially effective on Google, and features an easy setup and user-friendly interface. Key functionalities include a shareable review URL and the ability to internally manage negative feedback, improving customer relations. The support team is also frequently commended for their prompt and friendly assistance, further enhancing the user experience by managing online presence and customer engagement effectively.

Edited March 6, 2021

Update: Following my review, developer updated app to prevent this from happening. Sent emails to previous orders without notifying us! Very Upsetting! Does not offer control over what it sends.

Bleeding Tarmac
United States
About 2 hours using the app
Reputon replied February 20, 2021

Update: we have fixed the issue, once you install the app you will be prompted to choose whether you would like to send emails to past customers or not.

Regards,
Ivan @ Reputon

November 27, 2020

non l ho ancora provata ma sembra bella.nfckjzdsnkdkjdnkjdnvcjsdckvsdhbvhsbvjhbvhdsbvhjbvjhdbvhybvyhdbvyhdbvyhdbv+ydbvyubf+vb+svbiusdhiuv hriuhviruhvjdkjsdnbvjksbdnkjvsdkjvkjdsvkjsdbvkjbsdv

L'ow Concept Store
Italy
11 minutes using the app
August 20, 2023

So far so good, only just installed , but very easy to install which is a good thing. will see how we get on once the orders are fulfilled.

Nique Forde Presents
United Kingdom
5 minutes using the app
Reputon replied August 24, 2023

Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.

Edited September 4, 2024

PetalPal
United States
7 months using the app
June 6, 2024

Atelierartsy
Germany
20 days using the app
March 4, 2024

Tech store
United Kingdom
About 3 hours using the app
Reputon replied April 18, 2024

Thank you for your feedback. We're continuously striving to enhance our app. Could you please share specific details about what should be improved? Your insights are invaluable to us.

April 4, 2024

Die Tierliebhaber
Germany
26 minutes using the app
October 20, 2023

Closet Abbigliamento
Italy
4 months using the app
Reputon replied October 23, 2023

Thank you for your feedback. We appreciate your input and would love to know how we can enhance your experience to earn those extra stars. Our support team has already contacted you.

October 9, 2023

Ed2cate
Belgium
2 months using the app
Reputon replied October 11, 2023

We apologize for the negative experience you had with the app. Our support team has reached out to you to understand the issues and explore ways to enhance your experience.

November 23, 2023

It Is What It Is Candles
United States
12 minutes using the app
Reputon replied November 29, 2023

Thank you for taking the time to share your feedback with us. We appreciate your honesty in providing a 3-star rating.

We're sorry to hear that your experience with our app did not meet your expectations. Your input is invaluable to us, and we are committed to understanding and addressing any issues you may have encountered.

We have already reached out to you via email to clarify all the details and ensure we address your concerns thoroughly.