Reviews (1,435)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting positive reviews, which enhances business reputation and customer trust. Particularly beneficial for new businesses, it helps establish a solid reputation by managing negative feedback and directing customers to platforms like Trustpilot. Merchants appreciate the simple email setup, professional templates, and seamless integration with various platforms. The app is praised for its reliability, ease of use, and responsive customer support.

February 24, 2020

So far so good we are testing this app and will let everyone know very soon how it does. So far the free start is always nice

Kitty Bunk
United States
Over 2 years using the app
Edited August 19, 2020

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Woodruff and Co
Australia
Over 2 years using the app
Edited July 30, 2019

Wanted to be able to configure all ratings across platforms and this app allows me to keep track of all!

Jeunesse Facial Aesthetics
United States
Over 2 years using the app
March 12, 2022

I only installed today but excited to see this working and get more customer reviews coming in soon.

The Cake Mixer
New Zealand
Over 2 years using the app
Reputon replied March 13, 2022

Hello,

Thank you for having time to write the review! We hope the app helps you to grow your business.

If you have any questions, please, contact us via info@reputon.com

Reputon Team

August 25, 2020

Gutes Tool, ich hoffe, damit zu vielen Bewertungen zu kommen! Nur 4 Sterne, denn ich würde mir wünschen, dass man Kunden, die bei der ersten Bitte um Bewertung nicht reagiert haben, direkt nochmal daran erinnern kann.

TERRA Zimtsohlen
Austria
About 2 years using the app
January 11, 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Itepa
Spain
About 2 years using the app
Reputon replied January 20, 2022

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas!

Reputon Team

March 25, 2024

kg

Sonder Mountain Apparel Co.
United States
14 days using the app
Reputon replied April 22, 2024

Thank you for the review! Your feedback means a lot to us.

August 25, 2022

First time trying. I am not sure how it works yet. Hope it's free and good to use for google review.

R & D Pharmaceutical Pte Ltd
Singapore
Almost 2 years using the app
Reputon replied August 25, 2022

Hello,

Thank you for the review! Please, contact us at info@reputon.com if you need any help.

Also, you can check our app page, we have a Google Review widget.

Best regards,
Reputon Team

April 3, 2023

Easy to set-up and to use. Free plan helps starting e-commerce sites big time! My reviews went up significantly because 1,2 and 3 stars will end up on a different page.

Layers Of Confidence
Netherlands
Over 1 year using the app
Reputon replied April 3, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

Edited February 13, 2021

Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.

Head Shoulders Knees and Toes
Canada
Over 1 year using the app
Reputon replied January 17, 2021

Thanks for the feedback!

Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that.

Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.