Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,355)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the number of customer reviews, which in turn enhances their business reputation and trust. It automates the collection of reviews, especially effective on Google, and features an easy setup and user-friendly interface. Key functionalities include a shareable review URL and the ability to internally manage negative feedback, improving customer relations. The support team is also frequently commended for their prompt and friendly assistance, further enhancing the user experience by managing online presence and customer engagement effectively.

Edited July 30, 2019

Wanted to be able to configure all ratings across platforms and this app allows me to keep track of all!

Jeunesse Facial Aesthetics
United States
Over 2 years using the app
March 12, 2022

I only installed today but excited to see this working and get more customer reviews coming in soon.

The Cake Mixer
New Zealand
Over 2 years using the app
Reputon replied March 13, 2022

Hello,

Thank you for having time to write the review! We hope the app helps you to grow your business.

If you have any questions, please, contact us via info@reputon.com

Reputon Team

August 25, 2020

Gutes Tool, ich hoffe, damit zu vielen Bewertungen zu kommen! Nur 4 Sterne, denn ich würde mir wünschen, dass man Kunden, die bei der ersten Bitte um Bewertung nicht reagiert haben, direkt nochmal daran erinnern kann.

TERRA Zimtsohlen
Austria
About 2 years using the app
January 11, 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Itepa
Spain
About 2 years using the app
Reputon replied January 20, 2022

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas!

Reputon Team

May 28, 2019

easy setup. the email template doesn't look as professional, but functions extremely well. I would suggest this app

RYTE Sport
United States
Almost 2 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! You can always adjust the template as you like it!

August 25, 2022

First time trying. I am not sure how it works yet. Hope it's free and good to use for google review.

R & D Pharmaceutical Pte Ltd
Singapore
Almost 2 years using the app
Reputon replied August 25, 2022

Hello,

Thank you for the review! Please, contact us at info@reputon.com if you need any help.

Also, you can check our app page, we have a Google Review widget.

Best regards,
Reputon Team

April 3, 2023

Easy to set-up and to use. Free plan helps starting e-commerce sites big time! My reviews went up significantly because 1,2 and 3 stars will end up on a different page.

Layers Of Confidence
Netherlands
Over 1 year using the app
Reputon replied April 3, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

Edited February 13, 2021

Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.

Head Shoulders Knees and Toes
Canada
Over 1 year using the app
Reputon replied January 17, 2021

Thanks for the feedback!

Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that.

Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.

Edited December 7, 2020

good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.

ANTENEN
Switzerland
Over 1 year using the app
Edited June 25, 2019

I have only just installed the app based on previous reviews. Very easy to install. Looking forward to results.

Villancher Gifts & Fashion Accessories
United Kingdom
Over 1 year using the app
Reputon replied June 27, 2019

Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!