Reputon Customer Reviews App , 1,141 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.
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good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.
I have only just installed the app based on previous reviews. Very easy to install. Looking forward to results.
Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!
Pretty easy to set up. However, I'm still a little unsure about setting up the 'link and url' section for other review sites. Can you give a better set of instructions on how I can do this? That would be helpful.
Hello, you'd need to have an account with one or multiple review sites like Trustpilot, Google my business, Yelp, etc. After that you'd need to insert a link to your business review page on those 3rd party review sites into the Reputon "URL section". Thats it!
After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.
Dear Client,
We are very sorry you had issues with Logging In.
There was some very short maintenance work on our servers.
But we've fixed it already.
Kind regards,
Reputon Team
I have only just installed this App. Set up was very easy and straightforward. Once I start getting the outputs and using the App I would be able to say more. It's worth a try.
Hello,
Thank you for the review! We appreciate your feedback.
Let us know if you need any help by sending an email to info@reputon.com
Reputon Team
Easy to install. So far so good. The only reason I have given a 4-star is because I have yet to see the results. Will be right back to give my review.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!
I just installed the app about a month ago. The app is very effective. It prevent a negative review from being posted on my website which would have given out untrue information about delivery to other potential clients.
Thank you for having time to write the review. We hope our app helps your business to boost!
Reputon Team
App was simple enough to add on to the store, glad they have a free option plan, overall it's great. One thing I would change is giving the customer the option to be able to choose where they would like to leave a review at, rather than only 1 option.
So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.
Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.