Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

March 16, 2020

Very useful app. I like how it allows you to correct any problems a customer may have. So effective. I love it.

Silk Curves
United States
10 months using the app
February 17, 2020

Love this app! we immediately started receiving feedback from our customers which was useful to make sure we were improving our offering.

No Guilt Bakes
United Kingdom
10 months using the app
January 11, 2022

Very good! installed it yesterday and already have first results. Can only recommend to anyone who starts a business

fluffyboo
Austria
10 months using the app
Reputon replied January 11, 2022

Thank you for the feedback! We are happy to know you've started to see results immediately!

Reputon Team

October 15, 2019

Before this i had no reviews, now they are piling up! thanks, super easy to install and get up and running

Karon Farm Coffee
Australia
10 months using the app
May 2, 2022

Does most things a review app should, even some extras :). I wish they had phone support but still 5 stars.

Undervalue Appliances.ca
Canada
10 months using the app
Reputon replied May 3, 2022

Dear Customer,

Thank you for having time to write the review.

We've provided you with step-by-step instructions as per your request. Feel free to contact us if you have more questions.

Reputon Team

September 16, 2023

Just downloaded app

TNA Sales & Accessories Lasting Impressions
United States
14 minutes using the app
Reputon replied September 21, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

Edited October 16, 2020

I have just set this app up was very easy to setup. It sound really good I have only just set it up so hope it is good

Special Personalised Gifts
United Kingdom
9 months using the app
June 17, 2019

I just got this app and it sends a message to your customers asking them for a review. I don't know if it displays on your site but that's what I was looking for originally but this one seems awesome. I would recommend.

Devlin Dolls
United States
9 months using the app
Edited April 9, 2021

Thanks for your service. i really important to have a feedback for customer service, product appreciation. I can collect reviews to improve my service.

CHARLESCVVONLINEST
Netherlands
9 months using the app
June 13, 2019

I use this app on my store and really like how it has helped my store grow. Thanks for a great app lobe it

Farmers Edge
United States
9 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!