Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

January 29, 2022

Reputon is a great addition to our store, exactly what i was looking for. Has helped us get several new reviews. Would be great if it was a bit more customisable (eg. you can't choose only to send for certain products), but really effective anyway.

Hyggi DK
Denmark
8 months using the app
Edited October 23, 2022

This app is awesome. I first gave a 3 star review because I hadn't tested it yet, so I couldn't say how good it is. However, I used to have good feedback from my customers but no reviews, it seemed only if a customer had a complaint they would write a review. That's why I was looking for an app that could help me get more good reviews. I have to say, I was apprehensive, but that is just me. Within the first hour after the first emails went out I had 6 new 5 star reviews and only 1, 3 star which was more the customers issue than that there was anything wrong and it never made it on the internet. I absolutely love this app and can only highly recommend it. Reputon, you guys didn't an awesome job!!! Thank you for making my life so much easier.

Oma Gisi's German Bakery
United States
8 months using the app
Reputon replied October 13, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

Edited September 11, 2020

App works great and we had no problems installing it. It got us a lot of new reviews which has really helped our SEO.
Highly recommend!

Island Olive Oil Company
United States
7 months using the app
August 21, 2022

Was referred to this app and it hasn't disappointed me! I will certainly share this app with other small business owners.

Preparing The Way Streetwear
United States
7 months using the app
Reputon replied August 21, 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team

December 14, 2020

It's working well for us so far. Simple idea, executed well. I'd recommend it to small businesses looking to leverage customer reviews.

LIGHTLetter
Australia
7 months using the app
June 15, 2020

great application. Thank you for making this app to help my business.
People leave great reviews now.

EarringEverything.com
United States
7 months using the app
January 29, 2022

Très bon programme, je conseille fortement. Le plan de base est suffisant à mon gout ca ne sert a rien de prendre les autres

My Phone
France
7 months using the app
March 25, 2020

I'm really satisfied with the way this app work it gives me more control over reviews and allows me to get in touch with customer before having them posting their review.

T A Y Online Store
United States
7 months using the app
January 2, 2019

This app is really fantastic. What a simple way to help boost your online review traffic and build trust. Once the easy setup was complete the app notified some previous customers and new reviews started posting. The app also helps direct less satisfied customers to complete a form that gets directly emailed to you. Cuts down chance of people posting negative reviews. Very happy with this app and would highly recommend.

Southern Sugar Bakery
United States
7 months using the app
Reputon replied March 19, 2019

Thanks for the great feedback! Hopefully, Reputon will bring even more awesome reviews!

March 7, 2021

Is awesome....you just leave it to work automatically and receive the feedbacks... I suggest it for every site

SilverAndMore.gr
Greece
7 months using the app