Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

January 5, 2021

Very good and functional app! Has helped me to get more positive ratings and fix issues with customers before any problems occur.

Cup Easels
Canada
5 months using the app
November 7, 2020

Just started using it today so giving it 5stars, looking forward to seeing its performance over the next few weeks, and months...

Player Packs
United Kingdom
5 months using the app
April 30, 2024

Brand new to this App but so far it's been great!

Ozzie And The Danes
United States
Edited November 7, 2020

The Reputon app has been great in addressing customer concerns and it allows us reach out to customers directly and mitgate any negative feedback.

Penny Droppers
New Zealand
5 months using the app
April 30, 2024

Very user friendly. Perfect app to manage all your reviews in one place.

Keep Fit Fitness Store
United Kingdom
April 24, 2019

I just downloaded this app this morning but so far very good. I love its simplicity for installation and from what it looks like it has a great concept. Additionally, the customer service is one of the best. I had a question this morning and they solved it almost immediately. Very good experience so far and hopefully it can encourage future customers to leave a review of mi site. As a new retailer, a lack of reviews seems to be a big problem for me acquiring new customers. I mean I have had a few sales but people seem to search for reviews before they make a purchase and they end up leaving my site. I hope to some day resolve that issue with this app, which I know it will do the trick in time (it takes time to accumulate reviews) as most consumers do not leave a review but this app encourages them to do so.

Thank you!
iVenture Fashions

iVenture Fashions
United States
4 months using the app
Reputon replied April 25, 2019

Thank you for your review! Hopefully, reviews will start popping soon and will bring you tons of new orders!

May 31, 2020

The app was easy to install. I really enjoy the automatic fixes to online SEO issues. I wish they have a solution for offline backlinks to high authority websites.

Boom Cases
United Kingdom
4 months using the app
October 28, 2022

Thank you for the app/ was very able to use. .......................................................................

Legendary Beauty and Body
United States
4 months using the app
Reputon replied October 30, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

April 9, 2020

Really helped me minimizing the chances of getting bad reviews. Gave me an opportunity to proof the high quality of my store to others.

LivWigs
United States
4 months using the app
July 29, 2020

This app is incredibly helpful and has resolved some issues of some disappointed customers and improved their experience.

We Drink Bubbles
United States
4 months using the app