Reviews (1,442)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting positive reviews, which enhances business reputation and customer trust. Particularly beneficial for new businesses, it helps establish a solid reputation by managing negative feedback and directing customers to platforms like Trustpilot. Merchants appreciate the simple email setup, professional templates, and seamless integration with various platforms. The app is praised for its reliability, ease of use, and responsive customer support.

January 18, 2024

ADESSO INSTALLATA, VEDREMO DOPO CON UN'ALTRA RECENZIONE, PER ADESSO VALUTO LA FACILITà

eccosicurezza
Italy
8 months using the app
Reputon replied January 22, 2024

Siamo felici che tu abbia installato l'app! Apprezziamo il tuo feedback sulla facilità d'uso. Non vediamo l'ora di sentire la tua opinione dopo averla utilizzata più a lungo. ...

September 8, 2023

good

selfmade
Vietnam
7 months using the app
Reputon replied September 11, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

August 30, 2019

this app seems to be good and do what it says it will do. Only time will tell if it actually benefits SEO.

Climactic Adventures
United States
7 months using the app
Edited April 24, 2019

Easy to install and visual :) Es la mejor app que he encontrado para las reviews. La verdad es que me ayuda mucho a la configuración del email. Las otras son demasiado complejas

Mahalo Shop
Spain
7 months using the app
Reputon replied April 25, 2019

Thank you for your review! If you have any suggestions on how to improve the app please forward them to info@reputon.com

September 16, 2023

The App helps build trust with our customers

Sporadiq
South Africa
6 months using the app
Reputon replied September 17, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

October 13, 2021

Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!

LifeStylz
Australia
6 months using the app
Reputon replied October 13, 2021

Thank you for having time to write a review! We try to provide our best in free plan!

Reputon Team

Edited March 11, 2020

Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.

Terra5.0
United States
6 months using the app
Reputon replied February 13, 2020

Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.

February 14, 2020

Reputon made it easy for me to create Review Emails for Facebook and Google (and other platforms I haven't integrated yet). I wish I could further customise around the timing of sending reviews and have a manual override per review, but apart from this do recommend this app.

Crafted in Time
Australia
6 months using the app
April 19, 2019

Good app for collecting reviews from customers. It works as described and provides you a quick and easy way to address neutral or dissatisfied customers.

Clachic Styles
Jamaica
6 months using the app
Reputon replied April 20, 2019

Thank you for your review! Wish you a lot of positive feedback with Reputon!

June 16, 2019

Was happy to review you 5 stars but you wouldn't let me submit without typing. I think this is bad practice as many people are happy to review but don't want to comment. Considering reviews are your business you should be more customer focused.

Fruit Madness Ltd
New Zealand
5 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! Most 3rd party review sites require some comments during the user review. Unfortunately, we can not affect that, we just point users to the right ...