Reputon Customer Reviews App , 1,162 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, quick setup, and efficient automation of review collection. It's praised for its effectiveness in gathering Google reviews, managing all reviews in one place, and redirecting customers to avoid negative feedback. The app is recognized for building customer trust, potentially boosting sales, and its prompt customer service. It's also noted for its affordability and ability to increase 5-star reviews. The free bundle is considered sufficient for small businesses, making it a cost-effective choice.
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Easy to setup and automatically sends emails asking for reviews and if the review is bad it sends them to you or good it sends them to review sites. Such a great idea to avoid bad reviews and be able to directly interface with customers to alleviate the problem and turn a potentially bad review into a good one.
Thank you for having time to write the review! We appreciate your feedback. It helps us to make our app better!
Reputon Team
I'm glad I got this app for my store to help me boost some reviews on Facebook especially. I had a few questions for customer service, and I must say the person I dealt with was really trying his best to help, much appreciated! Try this app out, this one seems pretty promising and I've looked into quite a few.
Thank you very much for the positive feedback!
So far the app works great. It flagged a 3-star review and allowed me to answer privately which helped us win over the customer through a more thorough explanation. I recommend this app.
Thank you for your review! Hopefully, it will bring you tons of new orders!
Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!
I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon
Really enjoyed using the app, the setup was great and somewhat automated which was really helpful. It streamlined the major follow up process for me, and helped collect some additional reviews. However, unfortunately Yelp platform still keeps hiding, I wish the app could actually establish some relationship to prove authenticity of these reviews.
Thank you so much for your support and for 5* review! Can you send us more info regarding Yelp issue?
Reputon Team
A very helpful app, very well thought out. Good reviews post, negative ratings are held so you can have the opportunity to make it right. Thank you!
Thank you so much for your kind words! It's great to know our app is helping to grow your business!
Reputon Team
Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.
Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming.
You should not change anything in your settings, this is very rare occasion.
Regards,
Reputon team
Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended
It's easy to setup, I'm not too sure how it will perform but it seems solid enough to deliver results.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!