Reviews (1,191)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, quick setup, and efficient automation of review collection. It's praised for its effectiveness in gathering Google reviews, managing all reviews in one place, and redirecting customers to avoid negative feedback. The app is recognized for building customer trust, potentially boosting sales, and its prompt customer service. It's also noted for its affordability and ability to increase 5-star reviews. The free bundle is considered sufficient for small businesses, making it a cost-effective choice.

September 6, 2019

I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon

The Secret Cottage LLC
United States
About 2 months using the app
August 25, 2021

Really enjoyed using the app, the setup was great and somewhat automated which was really helpful. It streamlined the major follow up process for me, and helped collect some additional reviews. However, unfortunately Yelp platform still keeps hiding, I wish the app could actually establish some relationship to prove authenticity of these reviews.

Rozgol's
United States
About 2 months using the app
Reputon replied August 26, 2021

Thank you so much for your support and for 5* review! Can you send us more info regarding Yelp issue?

Reputon Team

October 3, 2021

A very helpful app, very well thought out. Good reviews post, negative ratings are held so you can have the opportunity to make it right. Thank you!

Gray Fox Spirit Flutes
United States
About 1 month using the app
Reputon replied October 4, 2021

Thank you so much for your kind words! It's great to know our app is helping to grow your business!

Reputon Team

Edited July 22, 2019

Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.

Inverurie Whisky Shop
United Kingdom
About 1 month using the app
Reputon replied June 20, 2019

Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming.

You should not change anything in your settings, this is very rare occasion.

Regards,
Reputon team

February 14, 2020

Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended

kokkekniven.no
Norway
About 1 month using the app
May 30, 2019

It's easy to setup, I'm not too sure how it will perform but it seems solid enough to deliver results.

Turnpan Southern Africa
South Africa
About 1 month using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

June 12, 2021

I really like the app and its functions, It is super efficient and user-friendly, I totally recommend it!

Techish shop
United States
About 1 month using the app
Reputon replied June 15, 2021

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

Best regards,
Reputon Team

July 19, 2020

Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!

Paradox Gen
United Kingdom
About 1 month using the app
October 22, 2020

works good. Perhaps, I am not sure if I'm getting subscribers because of this... I would like to know if this has an unsubscribe option.

SalmonMarket
United States
About 1 month using the app
June 20, 2019

Makes requesting a review a lot easier and stress free. Great app this far! You can customize the message, but the pre set one is also good

Silver K. Art
United Kingdom
About 1 month using the app
Reputon replied June 27, 2019

Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!