Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

August 30, 2019

this app seems to be good and do what it says it will do. Only time will tell if it actually benefits SEO.

Climactic Adventures
United States
7 months using the app
Edited April 24, 2019

Easy to install and visual :) Es la mejor app que he encontrado para las reviews. La verdad es que me ayuda mucho a la configuración del email. Las otras son demasiado complejas

Mahalo Shop
Spain
7 months using the app
Reputon replied April 25, 2019

Thank you for your review! If you have any suggestions on how to improve the app please forward them to info@reputon.com

October 13, 2021

Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!

LifeStylz
Australia
6 months using the app
Reputon replied October 13, 2021

Thank you for having time to write a review! We try to provide our best in free plan!

Reputon Team

Edited March 11, 2020

Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.

Terra5.0
United States
6 months using the app
Reputon replied February 13, 2020

Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.

February 14, 2020

Reputon made it easy for me to create Review Emails for Facebook and Google (and other platforms I haven't integrated yet). I wish I could further customise around the timing of sending reviews and have a manual override per review, but apart from this do recommend this app.

Crafted in Time
Australia
6 months using the app
April 19, 2019

Good app for collecting reviews from customers. It works as described and provides you a quick and easy way to address neutral or dissatisfied customers.

Clachic Styles
Jamaica
6 months using the app
Reputon replied April 20, 2019

Thank you for your review! Wish you a lot of positive feedback with Reputon!

June 16, 2019

Was happy to review you 5 stars but you wouldn't let me submit without typing. I think this is bad practice as many people are happy to review but don't want to comment. Considering reviews are your business you should be more customer focused.

Fruit Madness Ltd
New Zealand
5 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! Most 3rd party review sites require some comments during the user review. Unfortunately, we can not affect that, we just point users to the right direction.

September 1, 2019

I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.

Collombatti Naturals
Australia
5 months using the app
May 9, 2019

I just started using it. I am looking forward to seeing how my customers feel about the products and services I have to offer.

Mystic Bloo Wizard
United States
4 months using the app
December 30, 2022

I just set up the app, and hoping it will do what we want it to do by providing great testimonials for new customers to see.

The Sugar Patch
United States
4 months using the app
Reputon replied December 30, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team