Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,279)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently gathering positive customer reviews and managing online reputation. Key features include a user-friendly interface, easy customization of email templates, and a special function that redirects negative feedback for direct resolution. Merchants also appreciate its reliable performance, responsive customer support, and compatibility with Shopify and Google Reviews, making it a top choice for enhancing customer trust and boosting sales.

June 22, 2023

This app is very easy to use. We had an issue with it and support insisted that wasn't a problem, but eventually they solved it.

Whole Food Earth®
United Kingdom
9 days using the app
Reputon replied June 25, 2023

Hello,
Thank you for the review! We appreciate your feedback.
If you need any help, please send an email to info@reputon.com
Reputon Team

Edited April 20, 2019

Not exactly what I was looking for but so far the app has been working well for the store so I will continue to use it.

MW Fashion Apparel
United States
5 days using the app
Reputon replied April 20, 2019

Thank you for your review! If you have any suggestions on how to improve the app please forward them to info@reputon.com

September 19, 2023

sim

Dlara Retoques
France
2 days using the app
Reputon replied September 21, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

Edited August 17, 2020

I'm on the free plan. So far so good, I've already had a 0.2 raise in my rating! Though I had some problems with the template I was able to fix them with my developer knowledge :) Let's see how it goes in the long term, and I'll update the review :)

Molinos de la Especia
Philippines
3 days using the app
January 8, 2022

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

Giri Designs
United States
2 days using the app
Reputon replied January 20, 2022

Thank you for the review! We appreciate your feedback and we will consider it to make our app better.

Reputon Team

June 28, 2019

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Next Deal Shop
United States
2 days using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast! HTML feature will be added soon!

October 22, 2019

Très bon site je conseille service client au top bracelet reçu dans les temps allez-y les yeux fermer

Jacob O Ryan
France
1 day using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!

June 14, 2020

c'est vraiment cool car on peut ajouter pas mal d'option afin de donner confiance aux acheteurs potentiels

AlterPods
France
About 21 hours using the app
June 11, 2020

I just installed it. It was pretty straight forward. I have to see how easily it works for my customers and if it shows upon my website as well.

Red Rox Candle Co.
United States
About 16 hours using the app
January 18, 2023

Because they have Free plan and theyre good in reviews realy nice app and you can also choose between google etsy and Meta

Theworld-fantasy
Switzerland
About 7 hours using the app
Reputon replied January 18, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team