Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

August 25, 2020

Gutes Tool, ich hoffe, damit zu vielen Bewertungen zu kommen! Nur 4 Sterne, denn ich würde mir wünschen, dass man Kunden, die bei der ersten Bitte um Bewertung nicht reagiert haben, direkt nochmal daran erinnern kann.

TERRA Zimtsohlen
About 2 years using the app
January 11, 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

About 2 years using the app
Reputon replied January 20, 2022

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas!

Reputon Team

May 28, 2019

easy setup. the email template doesn't look as professional, but functions extremely well. I would suggest this app

RYTE Sport
United States
Almost 2 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! You can always adjust the template as you like it!

September 19, 2023


Dlara Retoques
2 days using the app
Reputon replied September 21, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

Edited February 13, 2021

Easy to use the app. We've received already 10 new 5* reviews and are happy with the app. We reached out to customize the app a bit to suit our needs and the developer was easy to work with and receptive. We'd recommend to others.

Head Shoulders Knees and Toes
Over 1 year using the app
Reputon replied January 17, 2021

Thanks for the feedback!

Actually, you can limit the number of emails sent to a single customer - there is a setting in the app for that.

Emails for past orders are sent just once after installation and they do not affect any order older than 2 months. Most of our users really appreciate this feature because it gives an instant boost to their ratings.

Edited December 7, 2020

good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.

Over 1 year using the app
Edited June 25, 2019

I have only just installed the app based on previous reviews. Very easy to install. Looking forward to results.

Villancher Gifts & Fashion Accessories
United Kingdom
Over 1 year using the app
Reputon replied June 27, 2019

Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!

October 29, 2019

Pretty easy to set up. However, I'm still a little unsure about setting up the 'link and url' section for other review sites. Can you give a better set of instructions on how I can do this? That would be helpful.

Tooks Take
United States
11 months using the app
Reputon replied October 29, 2019

Hello, you'd need to have an account with one or multiple review sites like Trustpilot, Google my business, Yelp, etc. After that you'd need to insert a link to your business review page on those 3rd party review sites into the Reputon "URL section". Thats it!

Edited January 20, 2022

After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.

Schatzi's Hidden Treasures
United States
11 months using the app
Reputon replied January 20, 2022

Dear Client,

We are very sorry you had issues with Logging In.

There was some very short maintenance work on our servers.

But we've fixed it already.

Kind regards,
Reputon Team

March 20, 2023

I have only just installed this App. Set up was very easy and straightforward. Once I start getting the outputs and using the App I would be able to say more. It's worth a try.

Beautiful People-We Are!
United States
11 months using the app
Reputon replied March 21, 2023


Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team