Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,257)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the collection of Google reviews, which boosts business reputation and visibility. They appreciate its easy setup and user-friendly interface, along with a feature that routes negative feedback directly to the business for private resolution. The app also offers a free plan suitable for small businesses and provides responsive customer support, contributing to a quick increase in review numbers.

August 7, 2019

App was simple enough to add on to the store, glad they have a free option plan, overall it's great. One thing I would change is giving the customer the option to be able to choose where they would like to leave a review at, rather than only 1 option.

Jovial Fairy Creations
United States
10 months using the app
Edited April 10, 2021

So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.

Bubble Belly moms | babies | kids
United States
10 months using the app
July 8, 2020

Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.

Fame Drinks
United Kingdom
10 months using the app
November 21, 2023

Great app, however would love it to be integrated better so one can offer promotion code etc. by leaving a review.

Dansk Trailer Center
Denmark
8 months using the app
Reputon replied November 22, 2023

Big thanks for your positive feedback! We're in the thick of developing this feature and aim to roll it out by year-end. We'll be sure to keep you posted!

May 28, 2019

Does what it says on the tin. No problems with it so far, happy with what ive received, Many thanks - console king

CONSOLE KING
United Kingdom
10 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

Edited September 5, 2019

We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app.
TBhai.com

T Bhai
India
9 months using the app
Edited April 15, 2020

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

Madden Enterprises
United States
9 months using the app
January 12, 2021

this app helped us reach out to a customer who was going to leave a bad review!
thanks so much for your help

Personal Digital
Australia
9 months using the app
January 29, 2021

Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.

ChezAfrica
United States
8 months using the app
December 10, 2023

Bonne appli, juste un petit bug de positionnement des smiley que je ne peux pas corriger en HTML car j'ai la version gratuite

AOcreation
Belgium
5 months using the app
Reputon replied December 13, 2023

Merci beaucoup pour votre avis positif! Nous sommes ravis d'apprendre que vous trouvez l'application bonne. En ce qui concerne le problème de positionnement des smileys, en raison de la version gratuite, certaines fonctionnalités de personnalisation sont limitées. Si vous avez d'autres préoccupations ou des suggestions, n'hésitez pas à nous en faire part. Nous sommes là pour aider! 🌟