Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,336)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting positive reviews quickly, especially on Google, enhancing online reputation management. They appreciate its all-in-one platform for streamlined review management and user-friendly interface that ensures easy setup and operation. Key features include effective email tools that bypass spam filters and a simplified review URL for collecting new feedback. The app also supports automation in acquiring new reviews and proactively handling negative feedback. Performance-wise, it is reliable and efficient, with many merchants noting a swift improvement in their review collection efforts. Customer support is frequently praised for being responsive and helpful.

May 30, 2020

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

Biofa Ireland
Ireland
4 months using the app
January 5, 2022

easy to use. good ways of customizing the mails which are sent to the customers. got some reviews. but expensive for small business. maybe i will buy it later on.

Babylein
Austria
3 months using the app
Reputon replied January 5, 2022

Dear client,

Thank you for having time to write the review. We appreciate your feedback.

For a small business, you can use a Free plan that includes 50 emails/month.

Regards,
Reputon Team

Edited September 30, 2019

I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.

PLAYCODE3 LLC
United States
3 months using the app
August 1, 2023

Je viens d'installer l'appli ! Difficile de donner un avis neutre !
Mais selon les critiques, celle-ci devrait avoir un potentiel intéressant.

Mon Business
Switzerland
3 months using the app
Reputon replied August 6, 2023

We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

May 29, 2020

I just recently downloaded this app and I have no complaints at the moment, so I will give it 4 stars.

Melanin Diva
Germany
3 months using the app
January 1, 2022

I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.

Tillage Clothing Company
United States
3 months using the app
Reputon replied January 3, 2022

Hello,

Thank you for having time to write the review.

Unfortunately, we can't track either the client who left the review. As in that case, we have to add the code to Google, Facebook, etc. to do so. But it's impossible.

Reputon Team

June 22, 2023

not sure yet will test out and review again when i have had a chance to see if it works, hoping this is a good thing.

Farols Haven
United States
3 months using the app
Reputon replied June 25, 2023

Hello,
Thank you for the review! We appreciate your feedback.
If you need any help, please send an email to info@reputon.com
Reputon Team

July 30, 2019

I was looking for mail chimp alternative and i bounce on Reputon Customer Reviews app , which has helped me reach and maintain my current customers. I will recommend to anyone interested looking at this app..

COSAM
United Kingdom
3 months using the app
August 12, 2021

I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.

Radiance Clean Beauty
Canada
2 months using the app
Reputon replied August 13, 2021

Thank you for the high rating of our app! It would be great if you share your thoughts about our app to be better and deserve a 5* review!

Reputon Team

August 28, 2023

I see the good that this app does, but I'm not 100% clear on how to use it. Will research and delve deeper into how this works.

EverEco Clothing
United Kingdom
2 months using the app
Reputon replied August 30, 2023

Thank you for taking the time to leave us a review. Our support team has already been in touch to guide you through the setup process and address any queries you might have. Should you require further assistance, please don't hesitate to reach out to us anytime at info@reputon.com. We're here to assist you whenever you need.