Reputon Customer Reviews App

Reputon Customer Reviews App

Built for Shopify
Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (1,186)
Developer
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send reviews free requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Campaign types

Checkout emails, Discounts, Email campaigns, Follow-up emails, Product reviews, Rewards, Surveys

Managing campaigns

AI generation, Analytics, APIs and webhooks, Automations, Editor tool, Import and export, Tagging, Templates, Tracking, Triggers and rules

Display options

Badges, Star ratings

Ways to collect reviews

Automations, Custom requests, Email requests, Pop-ups, Push notifications, QR codes, Surveys

Launched

September 26, 2018

Languages

English

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Pricing

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

Beginner

Free

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 / month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 / month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99 / month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (1,186)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, quick setup, and efficient automation of review collection. It's praised for its effectiveness in gathering Google reviews, managing all reviews in one place, and redirecting customers to avoid negative feedback. The app is recognized for building customer trust, potentially boosting sales, and its prompt customer service. It's also noted for its affordability and ability to increase 5-star reviews. The free bundle is considered sufficient for small businesses, making it a cost-effective choice.

April 9, 2024

This app is a great asset to my business as it gives me an opportunity to work with a customer correcting the issue before they submit a negative review.

Modern Tourist Guelph
Canada
About 4 years using the app
April 12, 2024

Thank you.

Dreamland Organics
United States
Over 3 years using the app
June 5, 2024

Seems very easy setup so far

AwakeNZ
New Zealand
4 months using the app

Support

Reputon can answer any questions you have about Reputon Customer Reviews App.

Developer

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

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