Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website credibility and boosting customer trust through showcasing testimonials. It's praised for its user-friendly interface, easy installation, and customization options, including adding customer photos. The app is beneficial for small businesses due to its free plan and multilingual support. Merchants commend its simplicity, versatility, and positive impact on sales. The customer service is also noted for being responsive and accommodating.

March 6, 2022

I would like to have my clients being able to give feedback after they have visited my site which will appear on the site.

Qdesignsart
South Africa
11 months using the app
Reputon replied March 6, 2022

Dear Customer,

Thank you for the feedback.

Please, note, you have 2 ways to collect reviews from your customers:
1) A direct link to the feedback form;
2) A QR code that link to your feedback form;

Once they fill out the form, a review will be displayed on your website.

Reputon Team

July 11, 2022

Would like to rate higher as the app itself isn't bad however on my site the colour of the customers name (the reviewer) is too dark and doesn't show up on the background - I have messaged now a few times but had no response - unfortunately thinking I will have to look elsewhere if this simple issue cant be resolved.... disappointed that no one from their support has even acknowledged my issue also....

BBQ BOX UK
United Kingdom
5 months using the app
Reputon replied July 12, 2022

Dear Customer,

Thank you for the review. We've replied to you by email you provided on 8 Jul. The original request was on 7 Jul. Please, check your personal email.

Best regards,
Reputon team

September 23, 2022

Kostenloser Plan, zu stark limitiert. Kann nur auf einer Seite dargestellt werden, erfährt man erst nach Einrichtung.

Julery
Germany
30 minutes using the app
Reputon replied September 25, 2022

Lieber Kunde,

Wir entschuldigen uns für die Unannehmlichkeiten, die Sie bei der Nutzung unserer App hatten.

In der App-Auflistung im Abschnitt Beschreibung des kostenlosen Plans wird erwähnt, dass ein Widget zur Installation verfügbar ist.

Wir werden Ihr Feedback berücksichtigen, um die App zu verbessern.

Mit freundlichen Grüßen,

Reputon Team