Reviews (336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing website credibility and boosting sales by showcasing customer feedback attractively. It offers a user-friendly interface, easy customization, and various display options like dark mode. The free plan is beneficial for small businesses, and the setup process is quick. Responsive customer support and regular updates that improve functionality are also highlighted benefits.
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For now I give this app a 3 due to having issues getting things to work accurately. I'm hoping that once these issues are fixed I can give it a better rating.
Dear Customer,
Thank you for having time to write the review.
We haven't received any emails from you regarding any problems you had. Please, contact us at info@reputon.com to help you.
Sincerely,
Reputon Team
I dont like the fake reviews and testimonies when I first set the widget up. I shared the link for more reviews I hope that the fake reviews don't deter anyone.
Dear Sir/Madam,
We are very sorry to know you had issues with our app.
Those are sample reviews to demonstrate app capabilities. You are supposed to delete them and get real reviews with our review form.
Reputon Team
gostei mais ainda estou testando,leva algum tempo para todas as configurações basicas de funcionamento
Olá,
Espero que você esteja bem.
Não recebemos nenhum e-mail seu com problemas que você tem
Você pode fornecer detalhes disso?
Procuramos oferecer o melhor suporte aos nossos clientes. Por favor, envie-nos um e-mail para info@reputon.com
Obrigada.
Atenciosamente,
Reputon Team
Unsatisfied with the customer support, very slow customer service or never got response from there end.
Hello, we apologize for the delay in our response. This weekend we experienced a higher than normal volume of support requests due to an unexpected increase in demand for our apps. That's why request processing time has been increased to 24 hours.
v less customization options, no background no color change, and continously pops up with review adding
Hello,
Thank you for the review. We are sorry to know you have had not satisfied with our widget.
Kindly note, that there is a guide to Custom CSS changes for background color and other CSS classes, such as text, borders, etc. The link can be found above of the CSS form.
Unfortunately, the image can't be used as a background for the widget.
Regards,
Reputon team
El idioma de la página cuando se escanea el código QR está en inglés, a pesar de haber seleccionado el idioma español
Actualizado: hemos agregado soporte multilingüe para código QR y comentarios para revisión
Estimado cliente,
Lamentamos el malentendido. Actualmente, solo los widgets se pueden mostrar en español. La página con el código QR todavía está en inglés, pero la actualizaremos lo antes posible.
Saludos,
Reputon Team