O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (637)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement and streamlining sales, especially with its "Quote to Order" feature and options to hide prices and customize requests. It's ideal for businesses with unique or high-value items, offering seamless Shopify integration and easy customization. The professional design and automation features improve efficiency, while responsive 24/7 customer support ensures smooth operation. Highly recommended for improving quoting processes.

Edited January 21, 2025

EDIT 1/16/25: Lately, it's been incredibly hit or miss when trying to use this app. I've been getting a lot of 404 errors when I click on the app to edit. The latest is an upstream connect error, which is new to me. I don't even have the option to chat with their support.

EDIT 1/21/25: The issue has been resolved, and I can now use the app again. I admit that their tech support has done a fantastic job keeping me up-to-date with any issues I have had, past or present. Thank you to the Omega Team.

The Oak Country Peddler
United States
5 months using the app
Quote Snap replied December 12, 2024

Thank you for sharing your feedback, and we sincerely apologize for the issues you’ve experienced recently. The app improvement process may have caused some unexpected disruptions, and we deeply regret any inconvenience this has caused.

Our development team has been actively addressing these concerns, and the app is now stable. We are always committed to resolving issues immediately and ensuring a smooth experience for our users.

We hope everything is working well for you now, but if you encounter any further issues or need support, please don’t hesitate to reach out to us at support@omegatheme.com or our 24/7 live chat support channel. Your satisfaction is our top priority, and we’re here to help.

November 7, 2024

We couldn’t be happier with the quote request app we've integrated into our e-commerce platform. It’s been an absolute game-changer in helping us manage customer inquiries effectively. First off, the customer support is stellar – they respond incredibly quickly, addressing any questions or issues in a matter of minutes. This kind of service is rare and much appreciated.

The email templates are extremely customizable, allowing us to maintain our brand voice and tailor communication to each client. Managing the quotes is a breeze, with the app offering an intuitive interface that makes it easy to track and respond to requests efficiently.

One of our favorite features is the automation capability: we can automatically assign quote requests to the right team members based on predefined criteria, which has significantly sped up our response times. This app has truly optimized our workflow and enhanced the customer experience. Highly recommended for any business looking to simplify and professionalize their quote management process!

ShopDecor
Italy
Over 2 years using the app
Quote Snap replied November 11, 2024

Thank you for the amazing review! 😊 We're thrilled to hear that the Request a Quote ‑ Hide Price app has been a game-changer for your business and has helped streamline your customer inquiries. 🌟 It’s great to know that our support team has been quick and effective in assisting you, and that the customizable email templates and automation features are making a positive impact on your workflow. We truly appreciate your recommendation and are always here if you need any further assistance! 👍

January 23, 2025

Great support service and very convenient tool for managing product quotes on your website.

Unome
South Africa
12 months using the app
Quote Snap replied February 2, 2025

Thank you for the kind feedback! 😊 It’s wonderful to hear that you find the tool convenient for managing product quotes on your website and that the support service has been great. 🙌 If you ever need further assistance or have any questions, feel free to reach out. Wishing you continued success with the tool! 🚀✨

December 3, 2024

Excellent work from Anna

My issue was resolved in minutes

Thanks once again

TecAfrica Solutions
South Africa
About 1 year using the app
Quote Snap replied December 4, 2024

Thank you for your amazing feedback! 😊 We're thrilled to hear that Anna was able to resolve your issue with the Request a Quote ‑ Hide Price app so quickly. 🚀 Your satisfaction means the world to us. If you need any more assistance, don't hesitate to reach out! 💙✨

December 17, 2024

Amazing service and support. Only quoting solution available that works for our business needs.

K.G. International
United States
About 2 months using the app
Quote Snap replied December 19, 2024

Thank you for the fantastic review! 🌟 We're delighted to hear that the Request a Quote ‑ Hide Price app is the perfect fit for your business needs. 😊 Our team is always here to provide amazing service and support whenever you need it. 🚀

December 22, 2024

App has worked well so far. Even works with my "Upload Files" app. Anna helped my make a custom adjustment quickly and easily. Recommend!

Shirts + Merch
United States
15 days using the app
Quote Snap replied December 24, 2024

Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that our app is working smoothly for you and integrates perfectly with your "Upload Files" app. 📂✨ A big shoutout to Anna for helping you with the custom adjustment quickly and easily! 🙌💙 We truly appreciate your recommendation and are here whenever you need us. 🚀😊

February 9, 2025

I installed this app in seconds - super easy. I had an issue with the price showing so used their 24x7 chat and someone was available within minutes and solved my problem quickly. Excellent customer service - thank you!

Birth Supplies Canada
Canada
2 days using the app
Quote Snap replied February 11, 2025

Thanks so much for your great feedback! 😊 We’re so happy to hear that the Request a Quote ‑ Hide Price app was easy to install and that our customer service was able to help you right away! 🌟 If you ever need any further assistance, don't hesitate to reach out—our team is always here for you! 👍

November 24, 2024

Great help... knowledgeable agent provided a quick resolution and made it easy. Thank you!

Sonoma Country Antiques
United States
About 2 years using the app
Quote Snap replied November 26, 2024

We're thrilled to hear that our knowledgeable agent could provide a quick and easy resolution for you! 😊 Your feedback means a lot to us. If you need anything else, we're always here to help.
Thanks for your support! 🙌💙

January 2, 2025

The app has not been working and we keep getting a "500 Server Error" message.

CRUZ LABEL
United States
10 months using the app
Quote Snap replied January 3, 2025

Hi,

Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience caused by the “500 Server Error” message. This issue was the result of a small bug in our app, and we understand how frustrating this must have been for you.

Our team took immediate action to address the problem, and the app is now running smoothly again. We’ve already reached out to inform you about the resolution, and we truly hope your experience with the app has improved since then.

We’re genuinely sorry for the disruption and appreciate your patience and understanding during this time. Please know that we’re committed to providing a reliable service and are always here to help if you have any further questions or concerns. Thank you for giving us the opportunity to make this right!

January 13, 2025

Request a Quote offers excellent support! They went above and beyond to help with app set up and optimization. Highly recommend!

Modixusa
United States
2 months using the app
Quote Snap replied January 21, 2025

We're delighted to hear Request a Quote - Hide Price offers excellent support! We're thrilled we could go above and beyond to help with app setup and optimization. Thanks for the highly recommendation! 😊🚀