Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing product pricing visibility and streamlining customer interactions. They praise its ability to hide prices and prompt quote requests, seamless Shopify integration, and user-friendly customization. The support team is frequently commended for their quick response and problem-solving skills, including custom modifications. Despite a learning curve, merchants find the design sleek, setup easy, and quote request handling efficient. It's seen as a tool for enhancing customer service and boosting engagement rates.

April 27, 2023

Vicent, the contact who helped me, is the only reason I will continue using this app. He is a great help and helps alleviate my frustration.

My Parking Supply
United States
About 1 hour using the app
Omega replied April 28, 2023

Hi, it’s great to hear that you had a positive experience with Omega's app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

July 26, 2021

I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!

Trust Panda
Australia
About 1 hour using the app
Omega replied July 27, 2021

Hi Trust Panda,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team

November 12, 2022

It could be more usable. I’m not satisfied for this app. I’m not satisfied. It could be more usable. I’m not satisfied for this app. I’m not satisfied.

Olivia Furniture
United States
1 day using the app
Omega replied November 13, 2022

Thank you for your time and consideration.
Regarding your case, I am sorry for any inconvenience you are facing with the app and our support service.
It's so sad to see your 1* review because for some reason you can not afford the price and want to use the app for free. However, as far as we can offer,
our team only supports giving a specific period to experience the app. If you want to unlock other functions in the
highest plan, you will have to pay for the app.
We serve thousands of users and hope you can understand this issue please reply to our email if you are still interested in trying the app.
Our team is willing to welcome you back and support your business to set up the app. Hope you can give us another opportunity to experience the
app to the fullest. Wish you all the best and feel free to contact us anytime at contact@omegatheme.com.

March 2, 2023

Great customer service and needed some tweaking to work on my site but all is going wel and communication is a priority for me.

Ashtari Carpets
Belgium
About 23 hours using the app
Omega replied March 2, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

October 23, 2021

Nice concept but I was able to check out for free and almost cost me 3000.00 if I was a customer . I am looking for an app that actualy hides pricing.

Harborside Décor
United States
About 1 hour using the app
Omega replied October 23, 2021

Hello Harborside Décor,

Thank you for sharing us your issue and we are sorry for any negative experience you had with our app.
Our app can hide prices on the store based for quotable products.
We have reached you to support and make sure the app can hide prices on your store. We do hope to hear from you back.
Again, we are sorry for any inconvenience caused to you.
Best regards,
Omega team

January 19, 2023

First of all. I can't it just installs to the theme. I can't test it on a test theme. settings are just not working. doesn't work as intended. won't recommend

Lategan & Van Biljoens
South Africa
19 minutes using the app
Omega replied January 19, 2023

Hello,
Thanks for taking the time to let us know about your feedback and we are sorry for the negative experience you had.
Our support team has just received your comment about the app and we have sent you an email to explain the situation.
Please check your email and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

October 14, 2021

I really really love this app,I will recommend the seller that use Ella theme , this app totally fit Ella theme. And the most important thing is their CS , they are so nice and professional.

德記生活
Taiwan
Omega replied October 14, 2021

Hi 德記生活,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. We will make sure to share this with the support team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.

Omega Team

March 25, 2024

Revolutionary Science
United States
About 3 years using the app
Omega replied March 27, 2024

Thank you so much for the fantastic 5-star rating! 🌟 We're thrilled to hear that you're satisfied with our O:Request a Quote ‑ Hide Price app. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 😊🛍️

February 19, 2024

Living Quarters
United States
Over 2 years using the app
Omega replied February 20, 2024

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are delighted to hear that you're satisfied with our app and service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your experience remains excellent!

February 14, 2024

Shyft
United States
Over 2 years using the app
Omega replied February 16, 2024

Thank you so much for your fantastic 5-star rating! 🌟 We're thrilled that you had a positive experience with our product/service. Your satisfaction means the world to us, and we're delighted to have met your expectations. 🙌😊 If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and success. 🌟📞🌈