Reviews (477)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing product pricing visibility and boosting customer service. It's praised for its ease of setup, customization, and seamless Shopify integration. The app is ideal for businesses with high-priced items or bulk orders, as it promotes customer engagement through quote requests. Its user-friendly interface can be tailored to specific business needs. Merchants commend the support team for their 24/7 availability, responsiveness, and technical expertise. The app is valued for its cost-effectiveness and feature quality.

Edited April 17, 2023

Great app for wholesale and B2B site, as well as for a soucing agent site, the support team is professional and very responsible. specially thank for Vincent's help to make some customizations.

WholesaleMo.com
China
5 days using the app
Quote Snap replied April 17, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

February 24, 2023

I am very satisfied with my experience with Omega Request. I needed help resolving an issue and their support was fantastic. They responded immediately to my inquiries and were very helpful in finding a solution to my problem.

Arp design
Netherlands
5 days using the app
Quote Snap replied February 26, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

November 21, 2022

I used this app to create a "request a quote" button for customizable products and the customer service was very friendly and helpful in getting my templates working and looking the way I needed them to be. Being able to have the customer upload an image within the quote was a key component for me and my business model. If we need more technical help with this app and all its features in the future, I am confident that they will help again.

GoldFingerCo
Canada
4 months using the app
Quote Snap replied November 22, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 20, 2021

After installing this app, I realised that it needed a few tweaks to adapt to the warehouse theme I am using. After reaching out to Ngoc and her team of developers, they made the appropriate changes within 24 hrs and free of charge. Great app, great support.

Onlinetonerau
Australia
5 days using the app
Quote Snap replied July 21, 2021

Hi Onlinetonerau,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

May 25, 2021

currently on the brooklyn theme, and this app has been a great addition. easy to install, especially for someone with no technical knowledge. offers enough customization options while maintaining user-friendliness. furthermore, support was quick and thorough.

Philux Inc.
Philippines
4 days using the app
September 5, 2022

It does what is says, it is straightforward to use and versatile depending on what you need! Also, the support is amazing and very helpful no matter the question or problem you might have while learning how to use the app properly! IF you need this option on your website, this is the one!

Curated Deco
Malta
4 days using the app
Quote Snap replied September 6, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team

September 10, 2021

I needed some customization done and Kaylee Tran was extremely fast and got it done immediately according to my request. Highy recommended app

Gymleco Netherlands
Netherlands
4 days using the app
Quote Snap replied September 14, 2021

Hi Gymleco Netherlands,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

November 3, 2022

great customer service - could use a back end to help manage the quotes better. I feel it would help keep track but i was able to find a work around

BOUJEE GOLF TRIPS
United States
4 days using the app
Quote Snap replied November 3, 2022

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

December 30, 2022

There's nothing I could say about this app but simply great!!!! Great Support, Great Features, for a reasonable price. I'm lucky to find this app, will definitely recommend this to other online stores.

MackTechBiz
Philippines
4 days using the app
Quote Snap replied December 30, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

August 26, 2022

We used this app for our pre-order items. I am extremely thankful to Grace for being very helpful and patient with all of my inquiries and requests for the improvement of our website.

Design Story
Philippines
3 days using the app
Quote Snap replied August 29, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!