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At first, I thought his app was great because it was easy to figure out. But then, when you start using it, it takes forever to go through each item to pick barcode for, and then it won't print, and I could not find a way to save what I had selected because it made me start all over again. I spend hours trying to get it to print, and every time I tried to print an error would come up! Such a waist of time.
Thank you for sharing this feedback on your experience. To speed up the process of creating and adding barcodes, try following these steps (http://bit.ly/2NmqNoW) to assign barcodes to all products and variants. In terms of the print error, this may be resolved by ensuring your printer is set up with these recommended settings: http://bit.ly/331SMkl.
I'm going to send you a follow up email so we can work through these issues together in more detail. I look forward to speaking with you soon! - Rae, Shopify Support
The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x 25mm. I've followed up with you by email to offer the workaround. Look forward to speaking with you there! -Jason, Shopify Support
Really not user friendly at all. Takes so long to create barcodes for each product and is very time consuming. I used to use shopkeep which created the barcodes automatically and didn't add any time to my day. You really need to work on this feature.
I'm sorry to hear that you've not found the Retail Barcode Labels app to be user-friendly but we appreciate you providing us with your feedback here nonetheless. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thank you. -Victor, Shopify Support
in retail barcode scanner app i selected that sku and price should be shown and but its not showing at the time of printing
Thank you for taking the time and bringing this to our attention. If you're not seeing the prices on the labels, then you may need to add the label attributes for the prices when creating the barcode label template (https://shopify.link/rkZn). However, if the problem continues to persists, then please get in touch with us via the Shopify Help Center (https://shopify.link/vRnL) and we'd be happy to take a closer look at your account. Cheers. -Elias, Shopify Support
This app is trash. Doesn't print labels correctly on 1x1 size. Does anyone know another free app I can use? "Barcode Printer" worked perfectly.. why did it get replaced with this?
Hey there, thank you for this feedback. I understand that this app has not lived up to your expectations. I did some digging into this for you and I have reached out to you via email with my findings. I look forward to hearing from you. -Bo, Shopify Support
Worst app ever! I had to chat with shopify for 3 hours to try to get it to work and it still does not work. I think it is horrific that they are getting rid of the the old barcode printer app while this one does not work for many They should at least keep the other one active for those that this is not working for. This is a BIG problem for those of us that cannot print barcodes using this new app. Please tell me this will be fixed before the cut off date. This is horrific.
Hey there,
Thank you so much for reaching out regarding our app. I am sorry to hear that you are so dissatisfied with it but we do appreciate your candid feedback. I have gone ahead and reached out via email also to see if there is any other support I can give or gather any further feedback from you.
-Bo, Shopify Support
The app started randomly generating barcodes without our request, causing several issues with our integrations
Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.
If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.
If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support
Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.
Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support
NOT user friendly. bar code lines print too close together, barcode scanner won't read labels. And way too many steps to print labels.
This app is awful. The other app worked just fine for my business. This app cuts off words and just adds a "..." to the end. Are my customers supposed to guess what the rest of the words say? This app is terrible. Way to make our jobs harder guys!