Reviews (566)

Overall rating
2.3
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 46% of ratings are 1 stars
January 11, 2025

I like using this app but I hate the limitation of the label sizes. Especially, when I got a phomemo label printer and can't find the right size label to print. I have a 1.5 x 1 labels on a roll and there are no option for this size or no option for a 2.25x1 option either. I expected when click on other options there would be an option for custom but nope.

Bowtique It
United States
Over 1 year using the app
Shopify replied January 21, 2025

Hi there! Thank you so much for sharing your feedback! You mentioned that you are using a Phomemo printer - for context, the app is designed to be used only with a compatible ...

December 20, 2024

We have been using this app for over 4 years and it has worked well for us. However, in the last month it has given us so many glitches. Shopify support can't help on this one. I've spent hours on this! It's randomly reassigning barcodes to products so when we scan an item at checkout it doesn't recognize it. Manufacture barcodes that we added so we could just scan the product aren't recognized ...

All About Me Boutique
United States
About 3 years using the app
Shopify replied December 23, 2024

Hi there! Thank you so much for sharing this feedback! It would be unexpected that the app would spontaneously create it's own barcodes, however, when you are creating ...

December 6, 2024

when new stock arrives, would it be possible to directly show which products still need to have labels printed? This is a functionality which we are missing...

Julius Boutique
Netherlands
About 2 months using the app
Shopify replied December 11, 2024

Hi there! Thank you so much for sharing this suggestion! I can definitely see why having the option to view how many labels are needed based on stock received would make the ...

November 21, 2024

it works in the admin to print labels but it would be great if it was available on the pos app as a tile

Diesel
Ireland
2 months using the app
Shopify replied December 11, 2024

Hi there! Thank you so much for sharing this feedback! While it is possible to print barcode labels from the admin using the Retail Barcode Label app in a browser window on ...

October 4, 2024

I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect
Thanks

ORLOV
Monaco
11 months using the app
Shopify replied October 30, 2024

Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I ...

August 31, 2024

Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.

MADE
United States
12 months using the app
Shopify replied November 1, 2024

Thank you so much for your review and feedback, and taking the time to do so! We understand just how important it is to have the process be quick and efficient for you, and I ...

August 31, 2024

As a basic barcode app, this seems to do the trick. But I want to integrate with Google Merchant Center and it needs GTIN (12 character) and there isn't an option for it.

ShopMGW Store
United States
18 days using the app
Shopify replied October 30, 2024

Thank you for taking the time to leave a review. Our app will generate barcodes for in-store use using the last eight digits of the product ID. A GTIN is a globally unique id ...

March 10, 2021

It's easy to use, but it doesn't have labels for the Rollo printer. So guessing to find what works is annoying. When I can get it to work, it works well.

7deadlystitches
United States
Almost 5 years using the app
Shopify replied March 16, 2021

Thank you for providing your feedback to us here, and I'm glad to hear that the app works well for you when you're able to get it working with your printer. The app is ...

May 6, 2021

Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.

BMO 1980
Malaysia
Almost 5 years using the app
Shopify replied May 18, 2021

Thanks for taking the time to share your review. At the moment, it's not possible to display the "Compare at" price of products on your labels. However, I can definitely ...

January 11, 2021

This is a very useful app, no doubt, but...
Everytime I want to see a preview of the label, it says "There was a problem generating a preview".
Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed.
Do you know what would be the issue?

Kothari's Shop
Pakistan
Almost 4 years using the app
Shopify replied January 12, 2021

Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings ...